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Share your raves and rants about local restaurants, bars, stores and spas by adding your review or creating a personalized Insider List.
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User Reviews
How do I rate and review businesses?
How do ratings work?
What am I rating?
Why rate and write a review?
What do I say in a review?
What happens when I finish rating and reviewing a place?
Will my name or email address appear on the site?
Can I edit my review once it is live on the site?
What if I read a review I find offensive?
What if I want to review a place but can't find it on your site?
 
Insider Lists
What are Insider Lists?
How do I create Insider Lists?
Will my name or email address appear on the site?
Where can I find my list on the site?
What if I want to edit my list?
What if I want to add a place to my list but can't find it on your site?
What if I find an Insider List title or introduction offensive?
Why has my Insider List title or introduction been changed to "Rename This List"?
Why are there Insider List titles in My Citysearch profile?
 
How do I rate and review businesses?
Step 1: Type the name and the location of the place you want to rate and review in the search field.
Step 2: Click the Write a Review button on the right side of the page.
Step 3: Add your rating then type away.
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How do ratings work?
You can rate each location on the site by clicking on the colored bar rating scale--1 being "not recommended" to 10 being "highly recommended." Your rating is compiled with other users' ratings to give each location an overall score, which appears on the right side of the listing's profile.
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What am I rating
Consider the overall experience of your visit and provide a number to reflect that. For example: If you are rating a restaurant and the food was excellent, the service phenomenal and parking a breeze, then you would probably want to click the bar between 9 and 10, or "highly recommended."
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Why rate and write a review?
Rating a location allows you to simply score your overall experience. Reviewing a business lets you share detailed insight about the good and the bad of your experience with other Citysearch users.
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What do I say in a review?
If you were describing a place to your friends, what would you say? The best review provides a clear explanation about why you liked or disliked a restaurant, shop, bar, hotel or spa. Describe the atmosphere, the service, the drinks, the food. Why was your experience good or bad? Was it a good value? Would you recommend this place? The more details, the better.
Example: "Overall, cool interior design, very solid steaks (try the 'three filets'), and the corn creme brulee and cheesy gnocchi were terrific sides you don't find at any other steakhouses. Service was a bit leisurely, but definitely would go back."
Feel free to come up with clever titles for your review and don't be afraid to write in first person or to be honest. You have 2,000 characters (approximately 500 words) to say what's on your mind. Please avoid obscene and malicious comments. If your review is loaded with these types of remarks, we cannot post it on our site. See terms and conditions for more information.
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What happens when I finish rating and reviewing a place?
Once you click Submit, you can look at your review before it is live on the site. Here, you can make any changes to your review by clicking the Edit button. It takes eight hours before your review will appear online. Once you finish, scroll down to review and rate other locations.
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Will my name or email address appear on the site?
Only your user name will be visible to the public. All other information is kept private unless you choose to make it public. See Citysearch's privacy policy for more information.
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Can I edit my review once it is live on the site?
Step 1: Click into My Profile in your My Citysearch page.
Step 2: Click the profile you wish to edit.
Step 3: Click the Write a Review button.
Step 4: Re-rate the profile and make any changes.
Step 5: Click submit.
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What if I read a review I find offensive?
If you feel a review should be removed from our site, you may ask us to review it. Click the Request for Removal Link at the bottom of the review. You will be asked to reference our terms and conditions and provide one of four reasons for your removal request. If we find that the review does not meet Citysearch's publication guidelines, we will remove it from the site.
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What if I want to review a place but can't find it on your site?
Feel free to email us at nationaleditor@citysearch.com with the name, location and city of the place you want to review. We will add it to our site and notify you when it is online.
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What are Insider Lists?
Insider Lists are your personalized guides to the city. This is where your knowledge of the town's greasiest burger joints, grooviest antiques and rowdiest dive bars comes into play. Who is the most skilled dentist or the trustiest plumber? Where should one go on Friday nights? What are the must-see spots around town?
Example 1: Favorite workweek lunch spots
Example 2: Super Austin settings
Example 3: Eagle Rock: Local hangs
Example 4: Oh Montana ... Avenue that is
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How do I create Insider Lists?
Step 1: Type the name and the location of the place you want to find in the search field.
Step 2: Click on the profile, then press Save. Continue until you have completed selecting all profiles you want in your list.
Step 3: Click into My Citysearchand then click Edit My Lists on the left side of the page.
Step 4: Type in a title that sums up your list in the text field (35 characters max, including spaces).
Step 5: Write a brief introduction for your list.
Step 6: Opt to share your list publicly or keep it private.
Step 7: Click the Add button. Your new list will be added to your public or private subgroup and you can move or copy your saved items into it.
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Will my name or email address appear on the site?
Only your user name will be visible to the public. All other information is kept private unless you choose to make it public. See Citysearch's privacy policy for more information.
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Where can I find my list on the site?
Click the Insider List icon on the categories' home page.
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What if I want to edit my list?
How to rename lists
Step 1: Click Edit My Lists on the left side of your My Citysearch page.
Step 2: In the Update a List field, select the list you want to rename from the drop-down menu. Type the new list name in the New Name text field.
How to add or delete locations from my list
Step 1: Click Edit My Lists and select the list you want to edit.
Step 2: To remove a location, simply check the box and then move to Trash folder. To add a location, move a profile from your saved locations to the list.
How to delete a list
Step 1: Click into Edit My Lists and then click My Citysearch on the left side of the page.
Step 2: In the Delete a List field, select the list you want to remove, press Delete.
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What if I want to add a place to my list but can't find it on your site?
Feel free to email us at nationaleditor@citysearch.com with the name, location and city of the place you want to review. We will add it to our site and notify you when it is online.
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What if I find an Insider List title or introduction offensive?
If you feel an Insider List title or introduction contains questionable content, you may ask us to review it. To submit a list title or introduction for review, click the Report Abuse link located at the top of the specific list's page. This will prompt a small dialogue box confirming your action. Once you click OK, the list will be flagged for review. If we determine the list does not meet our terms and conditions we will remove it from the site.
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Why has my Insider List title or introduction been changed to "Rename This List"?
The title or introduction to your list has been changed due to offensive content. Please click Edit My Lists on the left side of your My Citysearch page and update your list title or introduction according to our terms and conditions .
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Why are there Insider List titles in My Citysearch profile?
New or returning Citysearch users who don't have public lists are provided with three list titles: "Great restaurant finds", "Favorite day spas" and "Trusted auto repair and body shops." You can add locations to rename or delete these lists.
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