Dearborn >Jewelry & Watches >
Jewelry >Ace Jewelers
13840 Michigan Ave, Dearborn, MI | Directions 4812642.321458 -83.178945
Sweet 16 – Was looking for a special bday gift for my sixteen year old daughter.
Was referred to ACE by a coworker.
The salesperson helped me pick out a special diamond ring. Everyone was very friendly there and
was even introduced to the owner.
I would return when in the need for more jewelry, and would recommend to anyone.
My daughter loved the ring.
Fantastic Customer Service!! – I lost the diamond out of my engagement ring and Carla at Ace Jewelers was an absolute life saver! She assisted me in finding a new diamond and was incredibly knowledgeable and friendly during the process. I would recommend ANYONE to this jeweler!
Best in the Business – I went to Ace to shop for a birthday present for a friend and found so much more.
After spending some time with my very helpful sales person on finding the perfect present for my girlfriend (a beautiful pendant) we got to talking about upgrading a diamond in my ring. She showed me some of the most beautiful stones and I found one that I could not leave behind!
The new diamond looks great and my girlfriend loves her new pendant!
THANKS ACE! I will be back soon!!
Great Experience – I just recently got engaged and after all of the ring searching, Ace successfully helped me find just what I was looking for. I could not have been more disappointed with the selection at many other jewelers and after being so fed up with the lack of help in many other places, this jewelry store actually got me what I was looking for. They helped me find exactly what I was looking for and not once were impatient! Now, I am waiting for the wedding and I couldn't be happier with the ring on my finger!
Original and Great Value – Great pieces throught the whole store.. Everyone was friendly and ready to assist! Family owned and it shows. Will return time and time again.
worst customer service around – I came in on a referral and was quite surprised. They certainly do not know how to take care of a customer!
I was quoted a price for a jewelery repair that was much too high. There is a recession right now. what is going on with this business!
Great service, good value – Good service, excellent values, I agree with some of the the others when they say that the help there acts like they are giving you a great deal, you do need to do your homework before you walk in. Needless to say I compared a lot of prices, brought those prices in with me and got a much better deal for the same size diamond ring as the chain stores. The insurance appraisal I got from a separate jeweler (after reading the reviews I wanted to see if I did get ripped off) was almost twice what paid so I couldn't be happier.
Awesome Jewelers – I can't believe anyone would write such a horrible review as the one from Welltodo. Some people cannot be pleased no matter what the situation. As for my own experience with ACE: My husband bought a pair of diamond stud earrings from ACE for me last Christmas. They are stunning and my husband was very pleased with the pricing. Recently, I began to have problems with my wedding ring which was purchased from a different jeweler. The ring needed to be cut off my finger. My husband's first and only thought was to take me to ACE. When we got there, the jeweler was walking out the door. Mr. Hensley was able to catch him and he very kindly returned to the show room and removed the ring from my finger. Both he and Mr. Hensley spent a considerable amount of time talking to us about rings and the differences in metal content and quality. They were very informative and polite. Mr. Hensley even cleaned my earrings for me while we discussed my options for a new wedding band. I found everyone at the store to be very kind, polite, helpful and extremely informative. There was no "sales pitch" and never did I feel the least bit rushed or bullied even though closing time was approaching. We found their prices to be very competitive and in line with other fine jewelry stores in the area. I will definitely go back to ACE and to Mr. Hensley when my finger heals and my husband and I can choose a quality band and receive the proper fit. I feel very confident that we will be completely satisified with whatever we decide to purchase from ACE.
Engaged! – my now Fiance and I went to Ace on our anniversary just to get my finger sized and maybe look at some ideas. we where greeted the moment we walked through the door. I must of tried on every one of those rings, to see how each looked on me, they where all so beautiful. Karen was very patient with us. eventually after a few bottles of water offered to us. karen took us into a well lit room to show us diamonds, and educate us on what we need to look for. oh my goodnees the one he liked was gorgeous. i can't believe he got me the ring that day. i didn't know until a month later when he surprised me with the proposal. he told me later that he wanted to custom make the ring but decided he couldn't design one better than they had. i now go every week to get a free cleaning of my beautiful, perfect ring. and have choosen my wedding jewelry, and they are giving me a great deal on them. I can not talk about this place enough. I can't belive the bad reviews at all. they must be bitter people to begin with or people who are never satisfied, oh well i guess we need that sort of people in this world otherwise we couldn't appreciate the good people. the staff at ACE know my name when i come in and make me feel a part of the family.
~very satisfied, soon to be bride. thanks to ACE. :)
New or Used? – I tend to agree with Butterflyblu. They also run the pawn shop hid discretely down the street about two blocks in a nondescript storefront, which is where they get most of this stuff. Word of warning: They sell this stuff as new and most of it is not. Used loose diamonds I can see selling, but not used jewelry ... especially as new.
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