06/27/09

Great values BUT be careful to not look too "suspicious"

by MonsterMuffin

On 6/28/09, after purchasing a couple of items, I was approached by two police who were called by a store employee. The police said I (and two other black men) had been taking too long to shop (I had been there less than an hour) and ONE of us had reportedly followed a customer to her car. I DIDN'T EVEN KNOW THE OTHER TWO GUYS!!! I had just asked one of them to show me where he had found such nice jeans, and he showed me. So, I guess since I had spoken to this one guy, and his brother had left the store, somehow followed a woman to her car, put his purchase in his car and came back into the store, I was lumped in with them and looked "suspicious." Regardless, I was told to wait outside for my mom and niece who were still in the store. I was shopping too long, but they hadn't been, even though we three arrived at the same time. All the employees in the store were black, too, so goes to show that discrimination is something EVERYONE can do to each other. I don't know if I ever want to shop there again.

• Pros: Amazing deals and values to be found
• Cons: Equally amazing horrible customer service

06/27/09

Good deals, yes, but what's wrong with the employees?

by Navets

My uncle was detained by police after a store clerk reported that he was shopping too long and seemed suspicious. He was the one who drove me and my grandmother to the store, so we all were shopping the same amount of time. They were the only men (and happened to be black) in the store and all were detained by the police. My uncle didn't even know the other two. So whatever is going on in this store needs to stop.

• Pros: 10 dollar or less on used clothing
• Cons: Discriminatory treatment of customers is unacceptable

02/14/09

90% of the time a great store.

by lilmoxie

I shop in thrift stores in the Detroit area 6 days a week. 90% of the time this Value World is one of my favorites. But I still need to get off my chest what happened in there today. As a special valentines day gift all red clothes were 1/2 off. And now VW is giving out entry blanks to win gift certificates.

So, I am waiting in line and I get up to the counter and the cashier(relatively new) starts ringing me up. I had 3 red shirts. First one 1/2 off. second one full price. So I stopped her. She tried to talk me into just paying full price because of her mistake. I said no. Call a manager. Then she gives me my change. No receipt. No entry blank.. I asked for an entry blank. This was the most blatant case of reverse discrimination I have ever experienced. And I said some thing to her on the way out. She picked the wrong person to do this to. I just want to be treated like everyone else. No favors. Just be fair.