Dearborn >Cheli's Chili
21918 Michigan Ave, Dearborn, MI | Directions 4812442.306461 -83.243053
Decent bar food, horrible service. Great for a snack, but not a destination spot, by any means. I can't tell you the number of times I've sat at a table with an empty soda glass sitting on the edge of the table, just waiting for a refill, while the servers stand around in the wait station, twisting their hair with their fingers and giggling at the latest perceived dramas in their lives. And if the servers do make it over to your table, don't expect a lot more personality than you would get from the clown's head at a Jack in the Box drive-thru.
Chelios should stick to hockey. This place has the WORST service ever! The food is not even good either. After many chances I've given up on this place. Take your business somewhere else.
so so food, attitude from staff.
We were very excited to eat at Cheli's during a Red wing playoff game. We came from Canada and decided to spend the whole weekend in Dearborn.
We were not impressed by the staff at Cheli's. It felt like we were annoying them by being there. Our waitress had zero personality and we nicnamed her the female Putty (from Seinfeld)
We ordered some 1/2 price appetizers. The Cheli's sampler was okay, very small and definitely wouldn't have been worth the money if it weren't half price.
The nachos were good.
After the game we ventured up to the patio. Service up there was MUCH better. The waittresses upstairs actually seemed like they wanted to be there.
Very rude and insulting. My wife and I were attending a cousin's 30th birthday party. One of the places that she wanted to stop at was Chelis, to see what it was like. We followed the directions we were given and found thier parking lot. When my wife pulled up to the valet they started screaming at her like she was a dog. I couldn't understand what was wrong, but it really dosn't matter if she pulled in the wrong side (I only saw one entrance), they were full, or they just don't like Fords, it was not only unproffesional but down right insulting. Unfortunatly my wife pulled out of there and left before I could get out of the car, and by the time I got back there the valet was nowhere to be found. We had to park a few blocks away and pay the city of Dearborn thier parking tax, since every free spot in the city seems to have a parking meter now. The bar itself was ok, nothing special. A dozen places come to mind every bit as good, and many better, with the one exception being that thier employees are respectful and they actually want your buisness. The attitude I felt from the employees once I got inside was more like they expected you to be there reguardless of the service or the actual merits of the place, as if the name of the owner was all it should take to force you to spend your money... almost arrogant. I can not give a review about the actual inside service, as the valet's unprofessional behavior was enough for us to say happy birthday and excuse ourselves from the party, but if you feel that a buisness's employees represent the company and are a reflection of the managment then, unless you like to give your money to ungratful insulting and rude people find one of the many other bars in the area who appreciate your service.
It's now a great place to eat also.
For the first few years, this Cheli's had below average food but great atmosphere and great night life.
In the last 2 years Cheli's has really bumped there food up a few notches. Especially since they added there brick oven pizza.
I recommend the the wings, pizza, and Nachos. The Pizza is similar to a California Pizza Kitchen. It's a personal pizza(they don't make small,mediums, or larges), and they'll make it Barbecue chicken style, B.L.T. style, Sante Fe, etc.
Cheli's has gone from a good night life place, to a place that I'll go to anytime on anyday.
bad customer service!!!. Went with a group took 25min to get drinks, had to beg to get silverware, couldn't believe they charged extra for wings to be hot! nachos were horrible 1/2 cup of cheese on a pound of broken chips. Couldn't get a itemized bill and when we complained the wait staff stood at the bar talking about us and giving dirty looks. never had such a bad experience!!!
Don't waste your time or money-bad experiences!!!. My husband and I had went out for dinner at your restaurnt We had ordered the wings, and when we finally got them (about 25 minutes after ordering and the place wasn't even croweded!) they were very scrawny looking, and way over cooked. When we tried a few, and wanted to have them taken off our bill, the waitress came back and said the manager said no, he wasn't going to do that, and he would replace what we didn't eat. He wouldn't even come over to the table to explain why, and kept going through the waitress. They gave us the replaced wings to go, and when we got home opened the box to find a long piece of human hair fried into one of the wings. So we went back up there to show the manager, and his explaination was that it was from the chicken! Whatever! Horrilbe management there! Do not know how to treat their customers, or resolve customer conflicts. You need to look into how your management is running your business, because they are horrible at what they do, and we would not go back there again. There are plenty of restaurants down Michigan Ave. that would love to have our business. If you keep managing your restaurant like it is being run now, you won't have to worry about staying open. They are running you right into the ground.
Place is amazing!!!.
So I decided to stop in the new Cheils Chili Bar of Clinton Twp. and it was awesome. The jerseys on the walls, the scoreboard in the middle of the bar, pool, air hockey, a hunting game, and you can even work on your jumpshot with the basketball game. And don't even get me started on the food.
I started off with the pizza sticks which were amazing, then i decided to try the chicken marsella (sorry if I spelled that wrong), my dad got the saganaki which was cool because they litterally light it on fire! And we finished the night off with a hot fudge sundae.
Overall I was completely amazed with the service, proficaiany and determination the entire waitstaff (waiters, waitresses, bartenders, busers, and managers) led their resturant with.
I also heard that going there during a Red Wings or Pistons game is awesome so I think ill go on wednesday... hope to see you there!
Good Food, The New Place To Be!. The new Chelis on 18 & Hayes is the new place to be. From the awesome pizza sticks appetizer to the famous chili, i was greatly pleased. Our waiter was kind and treated my family like we were his own, the manager made my child laugh, and the building itself had a very nice clean safe enviroment. I went back during a Red Wings game and the place was packed, that was the only let down. It took 20 minutes to get a seat but the wait was worth it. I recommend you go here during a game.
Lousy food, and service....a big letdown.
I should have checked here before dining here. I had high expectations upon arriving. I figured with the Chelios I couldn't go wrong. First I was a bit dissapointed there wasn't a drink menu. No big deal, I can handle that. Had to try the "famous" chili. I went all out and added sour cream, jalepeno and onion for an extra buck, mind you a bowl allready cost $5.00. I got my chili luke warm. Would have been happier with a can of Stagg chili at the grocery store. Ok...no biggie right? I asked the manager for fresher, hotter chili..sweet..they are taking care of me right? wrong! Got the same luke warm bowl chili. At this point of im kinda irked and ready to drop the gloves. Talked to another manager, he just blew me off. Told the waitress, she just said sorry and avoided the problem by leaving the table as fast as she could.
I ordered the black and blue line burger which wasn't too bad actually. But not worth the price tag of $9.99. Came with a choice of fries or cole slaw. Ok, well I took both. I got my 3 bites of cole slaw in a small plastic petri dish...yum...satisfying...that set me back $2.00 for three bites of mediocre slaw.
Overall this was a very poor experience. Not worth the money. With rude managers and disorganization.
I should have went elswhere....what a HUGE letdown!!!
Cheli's Chili Bar...Game misconduct, match penalty.....dont waste your time...or your money
Clinton Township location....18 & Hayes
Sign in with Facebook Sign in with Facebook to see what your friends are up to!