Romulus Market Place Inc

Doesn't Recommend

Sunshine63

Joined 3 years ago

Poor Customer Service. I've shopped here off and on for many years. Today, this morning, I came to return two packs of TBone steaks that I'd purchase on the 4th of August. The price was reasonable and bought 3 packs and put them in the freezer as soon as I returned home. So last week decided to cook one pack and got a whiff of a bleachy and spoiled smell. I went to the store to get a refund and the man behind the thick glass became defensive when I told him why I was returning the meat. Instead of apologizing, he went on to say that nothing was wrong with the meat since they sold 250 cases. Basically he said I was lying and proceeded to fill out the slip for my refund. This is my last visit to this store and will never ever return to shop. Kroger or Heartland Market in Westland, has much better deals. He obviously doesn't have customer service skills and knows how to drive people away.

Recommends

candy40

Joined 5 years ago

Romulus Market. Meat is very good and priced very well. Outside appearance of store is nice. Inside of store needs alot of remodeling. Almost did not buy meat there because of inside appearance. Neighbors have bought meat there and said it was good. That is the reason I tried their meat. Other groceries are high priced.