08/05/08

Early AM Skunk Spray

by ScottMcG

Thank You Jessie!

We had a small catastrophie this morning as my golden/lab mix arrived at our back/door after his morning ritual smelling of fresh skunk spray. The only thing sadder than the unignorable odor was how sad and out of sorts he was. When I called Pet Spa on my way to a morning meeting @ 6:45am, I expected that I would be leaving Jessie and her staff a voice message in hopes of squeezing in a much needed bath on short notice, but to my amazement, a live voice picked up. Turns out that it was their ANSWERING SERVICE. When I explained what had happened, the person instructed me to arrive at 9:00 and that Jessie would get me in.

Jessie and her staff did an outstanding job with Sammy (as they always do), and I am truly so thankful for the personal service (its great to see Sammy back to his old self). Jessie - you have a client for life.

• Pros: Flexibility, friendliness, knowledge, professionalism (my dog knows - he likes going there)
• Cons: none

01/30/07

Great Service, exceptional Quality

by gbrewer1976

Jessie and her staff are the most professional group of people I've ever met. Any time I need anything, they are more then willing to help me out. Whether it be my cranky old dog, Belza, or my fiesty little kitten, Sebastian, Her staff always does a great job. I truely appreciate her amazing service. Thanks Jessie.

• Pros: Fair prices, Exceptional Service, Very helpful
• Cons: None

01/25/07

most accommodating, most professional, facility is clean&smells fresh, very personable&caring employees

by lisalabeau

Jessie and the entire staff are awesome. They have taken such good care on my dog. I have an old english sheepdog with bad hips and they always keep her safe from injury. We have been unable to crate train Billie Jean, but when Jessie asks her to go into her cage and wait her turn to be groomed, Billie Jean goes right in and is happy to do it. It's amazing. When shopping around for a groomer, every place I went into smelled, especially like urine, Pet Spa always looks clean and smells great. They are very friendly and professional. I appreciate them so much. They seem to really care about the animals in their care and that makes me feel comfortable leaving part of my family in their hands. Thank you Jessie and all the employees at Pet Spa.

• Pros: most accommodating, most professional, facility is clean&smells fresh, very personable&caring employees
• Cons: none