millinum sux!!!!. thats is a very true statment. i also go there and the older lady is a good worker but the young wannabe white girl just make that place look descracful shes alway got an attitude and dont do nothing but try to get in good with all the black people really??? be your own self youll never be black...lol..they should look at there cameras sometime theyd prob fire her...she knows who she is...rude,loud, lazy,and bad customer service unless ur black!!!!
avoid always, pay more and get better service elsewhere.
I went there to do my laundry, $15 dollars' worth.Girl that worked there had her KID and boyfriend/husband/babydaddy/whoever there with her while she was on the clock. That tells you what kind of employee she is right off the bat.
Our just-loaded-with-$20 key broke when we put it in the first machine. My boyfriend informs her and she says "It's your problem, we're not responsible." Thanks, great customer service. So we ask for some tape and use our ghetto-key to finish our laundry.
I'm already angry that I neglected to do my laundry for so long that I had to stay in that dump for more than an hour. I had to use the restroom, which they keep locked (as if it could get ANY DIRTIER than it already is?) and I asked the girl to open it for me...
She says "Sure." and unlocks it...
Then says "There's no toilet paper or paper-towels."
I say... "WHY THE ? WOULD I WANT TO USE IT THEN? WHAT KIND OF BUSINESS ARE YOU RUNNING?"
where she says, and I'm reminding you all that none of this is made up, "There's a laundry place down the street, why don't you go there?"
Seriously, don't go to MILLENNIUM/KEY laundry on Southfield in Lincoln Park. I recently saw another teenage mother working there with a huge pregnant belly SMOKING. Not only SMOKING, but SMOKING under the "NO SMOKING" sign INSIDE the laundromat. Disgusting. If you're going to smoke your unborn baby, at least do it OUTSIDE so the customers don't have to get cancer, too.
I couldn't believe that woman's nerve. A PAYING customer and she invites me to her competitor. Way to keep business going, honey.
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