Pure Nv Salon & Day Spa

Nice salon. My sister married over the weekend and we all had our hair done at Pure NV. My sister asked if I would write a review about how happy she was with her services! She had her makeup done at 5 other salons and hated it. So when we went to NV the day before the wedding to have her makeup done she absolutely loved it. All of the bridesmaids (including myself) LOVED our hair! Everyone was very friendly and really took the time with our hair and makeup. My sister was so happy she started crying. If this salon made my sister this happy then they have to be good because she is very picky. My sister and I want to thank Pure NV for making us look beautiful and taking the time to care . You girls are awesome..

THANKS,

Tiara…

WORST CUSTOMER SERVICE EVER!!!!!!!!!!!!. WORST EXPERIENCE EVER. I made an appointment w/Amy (the owner) for my 2 boys. Waited for 25 minutes, no one ever came to me and said Amy would be with me soon, the girl at the counter was busy entertaining a young boy. Amy was slowly sweeping all area's around her, talking and taking her own sweet time. I asked the girl at the counter, if she new I was here. She said, "yeah, she knows, and yelled "Amy she's here". Amy did not even look up and kept sweeping like a snail as I am standing next to the counter in disbelief. Finally I walked up to her and asked her, do you know I am waiting?" she said "yeah, I need to get this cleaned up", did not even look at me. I Don't think I have ever felt so angry. MY TIME MEANT NOTHING TO HER. SHE NEEDS TO LEARN HOW TO TREAT HER CUSTOMERS AND SO DOES HER STAFF. AMY, YOU HAVE NO BUSINESS OWNING A SALON!!!!!!!!!!!!!!!!!!!!! From your attitude, you don't give a crap, but you lost me, my 2 boys as a customer and I am spreading the word!…

don't buy online. I purchased a gift certificate through their website, which I THOUGHT was a very convenient option. I gave the certificate as a birthday gift & assumed that would be the last of it. Exactly 1 month later I received a phone call stating they never attempted to take the funds from my debit card until now & now there were insufficient funds. No kidding. I budgeted that purchase a month ago! They proceeded to explain how I could go into the salon & purchase a new gift certificate, but the one I gave as a gift was now invalid. Now, not only do I have to make the trip to the salon to purchase a new certificate, defeating the entire online purchase in the first place, but I also have to explain to the person I gave the gift certificate to & give them a new one, all because of the salon's own mishap. What a headache!…

Nice salon great service's. Recieved a groupon for a Massage and hair services and was very pleased! My massage with Jeremy was very relaxing and wonderful. Went back a few days later to get my hair colored and cut by Amy and she was very helpful on all my problems i have with my hair. She took her time and showed me how to work with my trouble spots. Best color and haircut i have had in a very long time. Staff was very friendly and helpful with my needs.…