Margot's Euro Spa
Birmingham, MI 48009
Phone: (248) 642-3770
- Hours:
- By Appointment
User Reviews for Margot's Euro Spa
03/14/2008 Posted by Loura
Well, I never thought I will write any bad reviews but I have to share this experience. Margot's spa was highly recomended by some of my friends who have facials at least 4 times a year. So I booked a facial a week ahead and though was told a different name on the phone I had someone else - very young and not experiened girl - I could tell, on top of that she kept leaving me in a room few times and the doors where opened at least five times while facial. I could here the conversations on the very busy hallway and couldn't relax. All the questions where ment to get me into buying a product. I just wanted a great and relaxing facial - all I received was unexperienced and pushy staff and far from european facial.
01/05/2008 Posted by wsuattorney
My wife and I have visited dozens of spas, and this was by far the worst experience we have ever had. The only reason we gave them a shot was because it was the only spa in the area we could book on short notice (now we know why). The massage I received was sub-par at best. Very rough and non-relaxing. On top of that, my wife had Icy-Hot slathered all over her back without warning, making the remainder of her massage unpleasant to say the least. To top it all off, my wife said that her therapist was basically feeling her up. However, the massages themselves weren't the least of our problems. This place is LOUD!!! The whole time we were in the room, we could hear people talking outside of the door as clearly as if they were in our room, creaky doors opening and slamming shut, running water, etc. The worst part of it was, when I brought it up with the manager, she had the nerve to tell me that European spas aren't supposed to be quiet. Maybe they should change their website and remove the part where they refer to a "tranquil environment." When I asked for some sort of discount because of our unpleasant experience, the manager told me that they don't do that, and all that she could do was give me a discount for a future visit. Needless to say, that won't be happening.
Pros: None
Cons: Loud, rude staff, poorly skilled therapists, terrible management
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