Diamond Jim's Custom Jewelry
Madison Heights, MI 48071
Phone: (248) 543-8688
User Reviews for Diamond Jim's Custom Jewelry
06/08/2008 Posted by darby18
From my very first step into the store and every visit since, the staff has made me welcome and truly wanted me to be happy. They are warm, personable, knowledgeable, and truly sincere. My first visit was to see what they store was like because they had been referred to me by a friend and I had always been curious about them when I would drive by. I absolutely fell in love with my engagement ring and they did everything they could possibly do to make sure that it was eventually going home with me. I have never had a shopping experience for anything in which the staff truly were more concerned about making sure that I ended up with what I wanted no matter what. It was all about my happiness than high pressure sales and the other stuff you run into in stores. From the first day I went in to check them out, my mind was made up that I have found my jewelry store from now on! Everyone you meet is at Diamond Jim's is like a new friend. They are truly WONDERFUL!!!! As for the person who listed that their jewelry is old and not good quality... She must be mistaken! I have educated myself on jewelry over the years and have to admit that I am obsessive when it comes to quality and detail. Diamond Jim's offers a huge variety, so that they can provide something for everyone. Stop in, you will not be disappointed!
Pros: Selection, quality, value, outstanding staff, etc...
Cons: I can't think of any!
09/02/2007 Posted by kholsey
It was my first time in the store - it was recommended by my co-worker for on the spot jewelry repair . There was a security door, which I thought was was a bit over the top, for a place that repaired jewelry...but then I went in and all of the pieces in the show cases were fabulous! I had to leave with a little something ELSE for me. Lori was great. I now wonder about the 06 review, angry customer ? When I was there everyone was greeted and waited on in a timely manner, very friendly, no pressure sales (no commission for the staff). The sales floor seemed more like a den, or the plush office of a doctor. I'm going back to do my X-mas shopping. And my jewelry was repaired to perfect condition, in under 20 minutes (there were others in line before me)
Pros: No pressure sales staff...Great value, honest prices - no mark-ups
Cons: Parking is semi-limited
