Glen's TV Sales & Service Incorporated
Dearborn Heights, MI 48125
Phone: (313) 561-4442
User Reviews for Glen's TV Sales & Service Incorporated
08/14/2008 Posted by Scicluna
We were so disappointed with our experience that we felt compelled to write this review. We brought our TV in for repair and left it with Brian the owner and explained the problem with the set with the assurance that he would look at it and let us know in 7 days what the problem was and if he could fix it. After a number of phone calls to Brian and his crew, and three months later, we were informed that the problem was still there and he could try some other parts on it as well, but no guarantee if this will work either. Brian said he sure wasn't going to loose any sleep over this. Obviously we lost our faith in th fact that we brought this to the right place and informed him we will be picking up the set. When we tried to get them to wright down what they had tried so we could let the next repair shop know, we were dismissed and sent on our way with no more information than we had three months ago and minus the diagnostic fee. THANK YOU VERY MUCH !!!!!!!!!!!!! Do yourself a favor and let someone who cares about your TV being fixed work on it , and not someone who is looking to warehouse your set and sell it to someone else once you have given up hope a bought a new one. The enormous amount of unfixed sets in his shop should have been the tip off for us. Totally disappointed Manuel Scicluna
Pros: Willing to accept your set
Cons: Very willing to keep your set
