save
Kenwhirl Appliance
8300 N Telegraph Rd, Dearborn Heights, MI | Map it
(313) 565-6687 | View Website
8300 N Telegraph Rd, Dearborn Heights, MI | Map it
(313) 565-6687 | View Website
View Less
Love Kenwhirl!. I have been dealing with Kenwhirl since 2001. They are a great and knowledgable bunch of people. I have had the owners son who is also a tech, out to my home several times for different appliance issues and he fixed them everytime. Their service call is very reasonable as well. I've heard from many people that they have paid as much as $120 just to walk in the door! I would reccomend them over and over again. Their office staff is also very friendly when I call. They always let me request the technician I prefer and I love that they don't give you an ALL day time frame.…
Poor customer service. The technician that came to my home was rude. He was not sure how to fix my dishwasher problem. When he left, he did not reconnect all my pipes correctly and I had dirty, stinky food water draining into my basement. I have 7 kids and try my best to keep up with the clutter and mess they create. He commented on how my house was a little messy. I cried when he left. He made me feel like a terrible person. My husband talked with the owner of the company who could have cared less about our problem. It was very frustrating. I would call someone else.…
Very Helpful. I have been a long-time customer of Kenwhirl and have never had the experience that you have had. They have always helped me with any question that I have had and have walked me through fixing it myself to save me money on labor. I have shopped around on other parts and found that their prices are right on, even lower in some cases. I would highly recommend anyone I know to Kenwhirl for their appliance problems.…
rip-off appliance parts. My gas dryer stopped heating and the problem was a simple thermal fuse. On my way back from work i stopped at Kenwhirl appliance parts and bought one. It was $21.00, which i thought too steep for a simple fuse. Upon arriving home, i started calling around other places to determine if i was gouged.Sure enough, of all the 8 places i called, none quoted me a price as high as i paid at Kenwhirl. None were even close..They all ranged between$7.99 and $12.99 plus tax. That was my first experience with Kenwhirl and will be the last. I know i should've called around before, but i never thought that a simple thermal fuse which cost less than $5.00 Wholesale could be used by someone like Kenwhirl to rip people off. I have advised all my friends and co-workers to avoid this establishment , and i find it necessary to post this review to alert innocent consumers to retailers- such as this one- who shamelessly rob people and take advantage of them.…
