Recommends

wgrzych

Joined 3 years ago

great service. Let me start out by saying that I'm female. For some reason, mechanics think we're stupid and always try to "fix" things on our cars that don't really need to be fixed! For example, I once took my car to a shop for an alignment and was told that I needed a new catalytic converter. REALLY?!?! A loose muffler bracket causing a rattling sound means I need a new catalytic converter??? I think NOT! I was expecting the same treatment from Dewey's, but instead was pleasantly surprised.

My daughter was about 2 weeks away from her 16th birthday and her car was waiting for her in the driveway. (Very exciting for a single mother of two who's a teacher!) Only problem was that her car felt like it was slipping into neutral while driving. Once the car was warmed up, it wouldn't accelerate for a few hundred yards, then it would be okay. I feared (and was told) the transmission was to blame. I called Dewey's and told them how her '94 Cougar was behaving. They told me that it might not be the transmission, but a bad sensor instead. They replaced that ($200) in one business day and so far, so good! She loves her car and I found an honest mechanic! (What an oxymoron, but it's true!)

Recommends

CSMobileUser6

Joined 4 years ago

Trans repair. Had some work done up north but when I got the car home started noticing it was still leaking. Brought it to Dewey's and they discovered that the part the place up north replaced was defective. They replaced it and even helped me to get the place up north to cover the replacement part. The guys at Dewey's were very helpful and honest.