Livonia >Auto Dealers > Bill Brown Ford
32222 Plymouth Rd, Livonia, MI | Directions 4815042.368660 -83.361745
I had spoken to a few other salesmen at different dealerships and was very disappointed with the information that I had received mainly because it was not what I was asking for and seemed like a waste of my time. I then contacted Chris Miller at Bill Brown and within an hour he had vehicles, prices, different packages all lined up for me to decide upon. He helped us with our last lease of an Explorer and loved it. His knowledge and information was quick and he had listened to me on the pricing and found me a vehicle I wanted and could afford. He certainly exceeded my expectations and I would not go anywhere else to get a Ford vehicle.
Other dealerships treated me poorly maybe because I'm young, but regardless the reasons, when I walked into this dealership I was treated with respect and for that I thank everyone who works there, especially Al Lindsay!
John DesOrmeau, the salesperson who helped me, went above and beyond good business practices to deliver my new car at a convenient time for me. He also spent a lot of time going over all the new features and helping me practice so I was perfectly confident when I drove my new vehicle home from the dealership. He's got a customer for life in me!
I have been working with Rick Vaughn since 1996. I live about 20 miles from Bill Brown and there are many Ford dealerships between my home and Bill Brown, but because of the courtesy, respect and treatment I receive, I am more than happy to drive back to Livonia!
Tony went out of his way to answer any questions I had and actually answered most of them before I could asked them. The next time I buy a new car, Tony will be the one I go to and I will recommend him to anyone that needs a good salesman to buy a car from.
Rudy, our salesman, was excellent. He was polite, courteous and willing to work with me to consider a Ford product when it wasn't my first choice. He listened to my concerns and explained why a Ford would fit my needs without being pushy. I would send anyone looking for a car to him!
Its been a pleasure, as usual, to deal with Bill Brown Ford. This is the 2nd time I have worked with Al Lindsay. He is knowledgeable and very helpful. I would recommend anyone to go see Al! The 2nd day I had the vehicle, I ran over something that got lodged in my tire, and the service department took care of it immediately. My 16 year old daughter had to take it in because I was working and they made the experience very easy for her and were very professional. And best of all, they took care of everything with no charge to me! I will always shop at Bill Brown Ford and will use their service department. They provide the best customer service, are very professional, kind and helpful. Thank you to Al Lindsay, Pete Bojeri and all involved in service.
We had a very pleasant experience with our sales rep Tony. He made sure we had just the car we wanted and showed us how to use the features. This is the 2nd car bought from Tony and we would buy again from him.
Great first experience with the Ford Motor Company... Just came out of a Scion and Ford was my first choice. My agent, Dan Freeman, made it a smooth experience and he answered my questions before I could even ask them.
John Ballarin made leasing my Fusion a fun and easy experience. He made sure everything went smoothly and answered any questions I had. I will definitely lease from John again!
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