Marygrove The Awning Store

Recommends

Eric R.

Joined 2 months ago

Good product, great service.. I'm really enjoying this retractable awning. I got it just before winter started and was really excited to use it again now that it's finally getting warm out! This really makes for the best lazy Sunday afternoons when you're just sort of hanging out. Would definitely recommend to anyone who likes to relax on their days off.

Ron H.

Joined 7 months ago

We read about the Marygrove Solar Shades online. We wanted to install them on our windows that face west. My wife and I were sick of the evening glare coming into our living room. We purchased 3 Marygrove motorized solar shades for 3 different windows and we have used them everyday since. The installation guy was very friendly and we have not a problem with our screens yet. The remote option is great! After a long day of work I can just sit on the couch and move the screen. They were a great addition to our home.

Doesn't Recommend

Barbara M.

Joined 7 months ago

We had such high hopes for Marygrove in Livonia, MI. Beware of installation charges! We were quoted a "Level 3" installation charge, were told that meant a 90-minute install. The installation took 45 minutes and we were charged $300. I don't know anyone who makes $300 for under an hour's work. When we questioned this immediately after, we were told that the installer had already been paid, apparently said he was out here almost twice as long as he actually was, and there was no way we were getting a credit. Too bad. I'm shocked that Marygrove would do business like this. Make sure you get all installation times/levels/charges in writing and keep track of the time it takes to do the job. This totally tainted our whole experience, especially the attitude of the salesperson.

Kendra S.

Joined 10 months ago

One of my family members has recently bought a Marygrove Awning and they have received so many compliments. I have not heard one negative comment. It is very easy to use and a great value! Also the people are very friendly to work with!

Recommends

Kerry G.

Joined 11 months ago

I love my new retractable awning. It's so much easier than reeling in an umbrella every day. And it was totally affordable. I recommend Marygrove for sure!

Recommends

shannonmarie0822

Joined 2 years ago

We have received so many compliments!. Just wanted to let everyone know that our awning looks great. We have had a lot of compliments on it already. The kicker for me was that all of you were great to work with to get this project done.

Thanks a lot!

Recommends

romeocomp

Joined 3 years ago

Fantastic Service With Marygrove Awnings!. Marygrove Awnings was nothing but helpful during my quest for a retractable awning addition to my home. Within 24 hours of the initial phone call, they gave me a free in-home estimate! Their prices are competitive and affordable, and their selection is extensive. Marygrove went above and beyond to install my awning quickly and professionally, offering wonderful customer service along every step of the way. I highly recommend Marygrove to anyone and everyone interested in purchasing an awning as an addition to their home or business!

Recommends

miles11we

Joined 3 years ago

Marygrove - great service, great products.. I would recommend Marygrove awnings to anyone, in all my experiences with them, they have been nothing but helpful, nice, and offering great products.Iv had my retractable awning from them for 5 years so far and did have one tear in the fabric once (my own doing, im clumsy), called them up, that day someone came over removed it fixed the problem, and put my awning back up the next day.

Marygrove is truely great.

Doesn't Recommend

sevarge

Joined 5 years ago

Buyer beware of Marygrove Awning. I purchased a Marygrove awning a few years back. I had to have my motorized awning serviced after it was installed. I had had some friends over for dinner right after I got it and showed them my awning and as the awning was opening up one of the supporting brackets/arms came completely loose, causing the awning to drop significantly on one side with no support. During the repair call, the motor overheated from the repeated opening/closing cycling during testing causing the service man to wait about 30 mins for it to work again. Then during testing it overheated again, and again. We finally got it all straightened out and it worked fine. I sent Mr. Falahee a personal note explaining what had happened. I never heard from him.

I purchased my awning with the optional 4 ft screen that unfolds at the awning edge, a nice feature for glaring late afternoon sun. This spring, the four velcro straps that hold it in place when rolled up started to wear out. The velcro is worn out and no longer has the holding power so on some days I'll come ome from work to find the screen unrolled in the down position. I placed a call to Marygrove, left a message on their "service" line inquiring about options to fix it and whether or not it's covered by a warranty. Days have passed and no one has bothered to return my call. For the money I spent on my awning, a return phone call would be nice.

I think the concept of a motorized retractable awning is great. If I had it to do over again I'd purchase it again, but not from Marygrove Awning.