Charisma Salon
Livonia, MI 48152-3924
Phone: (734) 464-8686
- Hours:
- Mon-Sat 9am-9pm, Sun 11am-5pm, Mon-Sat 9am-9pm, Sun 11am-5pm
User Reviews for Charisma Salon
04/11/2008 Posted by SCORPIO29
I WENT TO THIS SALON TO GET A PERM BUT CAME OUT WITH A MINI MOHAWK!! THE STYLIST WAS FOREIGN & HAD TO KEEP READING THE BOX FOR DIRECTIONS. I SHOULD HAVE LEFT THEN. SHE KEPT PUTTING ME BACK UNDER THE DRYER FOR WHAT SEEMED LIKE FOREVER. THEN HER TEENAGE DAUGHTER SHOWED UP & ALL ATTENTION WAS OFF OF ME OF COURSE. SO AS THEY CHATTED IT UP, MY HAIR PAID THE PRICE. WHEN MY HAIR WAS "DONE" SHE SCRUNCHED IT & SPRAYED IT & SAID THE CURL WOULD GET BETTER. WHEN I GOT HOME, I LOOKED & FELT CLOSELY & EVERYWHERE SHE SQUIRTED THE SOLUTION, MY HAIR HAD TOTALLY BURNED OFF & IT FELT LIKE A BUZZ CUT. WHEN I ASKED 2 TALK 2 A MANAGER, THE SNOT AT THE DESK SAID HE COULD NOT COME 2 THE PHONE & I WOULD HAVE TO COME BACK IN SO THEY COULD SEE IT. YEAH RIGHT. INSTEAD I TOOK MY OWN PICTURES & WENT RIGHT 2 THE COURTHOUSE . WHEN I FILED THE SMALL CLAIM, THERE WAS A LIST OF OTHER COMPLAINTS AGAINST THEM ON THE COMPUTER SCREEN. ANYWAY, CHARISMA ENDED UP SETTLING BEFORE IT WENT TO COURT & THEY GAVE ME MY $115 BACK. OH DID I MENTION THAT MY HAIR WAS STRAIGHT AS A BONE 2 DAYS LATER? AND WITH A MINI MOHAWK. I LOOKED LIKE JOE DIRT! THEY SHOULD PUT DOWN THE SCISSORS & PERMS FOR SOME AA MEETINGS.
Pros: NO PROS HERE
Cons: NAME IT
09/06/2007 Posted by krissy5
I went to this salon because I was given a gift certificate. First, I walked in and got ignored by snooty 20-yr-olds who forget they're working in a mall store. Then I had to sit with everyone else on a low ottoman that is right in front of the receptionist's desk. It was uncomfortable, there was nothing to read except old, falling-apart hair magazines, and I kept getting kicked by people walking by. My stylist was 20 minutes late and proceeded to tell me she was hung over from too much partying. Lovely. Throughout the whole appointment she was yakking to the other stylists about her boyfriend. Before she even got to the blowdry, they told her her next appointment was there, so she had me bend over and tried to just shoot the stream of hot air against my head. It was blowing into a big ball of frizz and I thought surely she was going to fix it. Nope! When I straightened up she took out a big can of hair spray and began spraying. I was dumbfounded. It looked like I had been caught in a rainstorm, and then electrocuted. I insisted she fix it and she was PO'd. She was yanking on my hair really hard and straightened some parts and not others. It was truly ridiculous. Now it was my turn to be POed. She got ZERO tip, and when they gave me the gc back with the remainder on it, I tore it up in little pieces and let it fly all over the floor. I went home and rewashed my hair, and to my horror it was all uneven and chopped up. Please, no one go to this horrible salon. The positive early reviews were obviously written by the salon itself.
Pros: None at all
Cons: Cramped salon, unprofessional and inept stylists
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