Livonia >Charisma Salon & Day Spa
Much better than what I expected..
I went at Charisma Salon & Day Spa for first time and I found their staff to be very friendly, efficient and helpful.
I went for hair massage and I felt very comfortable, relaxed and de-stressed. This was exactly what I needed after such a hectic week.
I would go back and would absolutely recommend.
Got an awesome haircut!.
I went up to Michigan because of my hubby work. And for the weekend we had scheduled a friend's birthday party and family meeting, I, wanting to look flawless for the occasion, decided to get a haircut and a blow dry. Due to short time and roads covered of snow we looked for the closest salon to our hotel.
My hair was screaming haircut, my ends were terribly dry, almost impossible to style. However, I took myself in an adventure with a picture of how I wanted to look like.
When we got there, we met Dolly. A very nice hairstylist that understood everything I wanted like if she could read my mind, i sat there and she turned my chair against the mirror, when she was done. I couldn't believe it. I was looking exactly like in the picture or even better. I am so happy with my new haircut and I can not be thankful enough. She did such a great job I would just cross the states just for her to cut my hair again.
In other words, I highly recommend Dolly, she knows what she does.
Stay away from CHARISMA Salon. Stay away from Charisma Salon. 1) When I scheduled my haircut I asked how much it would cost for a cut...I was told $35.00. When I checked out it was $45.00 and I did not even have my hair styled/dried. What a joke. 2) I was not even in the chair for FIVE minutes and the hairstylest had five products lined up in front of me as "MUST HAVES". She spent 45 minutes with me and only 10 minutes was cutting...the rest was selling product. 3) When I checked out I wanted to put my tip on my credit card. I was told that I could not and I had to pay cash or write a check. That would have been nice to know ahead of time as I did not have cash. I was told by the kid at the front desk to go to the ATM in the mall. I would not recomment this place to anyone. Save your money. I don't make $45 in 45 minutes...why should I pay someone that much to trim my hair and not style it?? Women need to stand up to these high priced salons...$45 for a haircut....really!
The best in the metro Detroit area hands down.
I found Charisma on WDIV Click On 4 Best of Detroit - The staff at Charisma is very friendly, efficient, and very helpful. Nicole, my eyebrow waxing specialist at Charisma, is the best in the metro Detroit area hands down. I have never come across another person who comes close to her and the job she does! She is very friendly, professional, and enthusiastic about what she does. She makes you feel comfortable and is always focused on you. She definitely makes you look your best and I would recommend her to everyone!
I going back next time for a Massage and Pedicure and order the lunch that the Marriott Hotel brings in from Sweet Lorraine's - Yum
GARBAGE..on the way out. Nothing at this establishment is handled professionally. Atmosphere is by no means comforting. Expensive with poor quality result. Does not value clients or employees.
Over the years it just keeps going down hill!!!. I have been to charisma about 7 or 8 times in the last 5 years. Sometimes for hair and for massage. I have no complaints about my massages, but my hair has been over proseced, and literally falling out of my head in handfulls!!!!!!!!!!!!!!!!!! I know i am not a regular client, but I keep thinking this time will be different, (my sister loves Dolly) Now when I call I can not get an appointment with Dolly, she is to busy. So I give up. The last time i was there, the front desk totally ignored me, and had a five minute conversation, before they acknowledged me!!! I'm sorry, but im going to give my money to PROFESSIONALS!!!!!!
A Great Massage. I got a gift certificate for a massage. Kathy was wonderful. She took the time to explain what she was going to do. I felt very comfortable. She asked to make sure the pressure was just right, which it was.I was so relaxed and de-stressed when she was done. It was exactly what I needed after such a rough week.I would absolutely recommend her. I already booked my next appointment before I left.
Okay, had i read the reviews on here i would have thought twice about going. I received a gift certificate. Like some of the other reviews, there was a snotty receptionist at the front desk, but sitting next to another very nice one. My stylist was also the owner. He was very nice, professional and explained everything to me and why. He did not push his salon's products on me.
My hair looks nice. I had full foil highlights and a hair cut and style. My hair is a little shorter than I wanted but if you had seen the condition of my long hair when I went in there it is obvious that more than just a trim was necessary.
All in all, good! I would go back.
Awesome service. Recently my husband bought me a gift card to Charisma for a full day of services. If was one of the best gifts I have ever gotten. All of my services were awesome the whole experience was awesome from the time I walked in the door to the lunch I was served to the way I felt after leaving, I was relaxed and I loved my hair and makeup being done. I would definetly go back and I highly recommend Charisma.
TRAINWRECK. I WENT TO THIS SALON TO GET A PERM BUT CAME OUT WITH A MINI MOHAWK!! THE STYLIST WAS FOREIGN & HAD TO KEEP READING THE BOX FOR DIRECTIONS. I SHOULD HAVE LEFT THEN. SHE KEPT PUTTING ME BACK UNDER THE DRYER FOR WHAT SEEMED LIKE FOREVER. THEN HER TEENAGE DAUGHTER SHOWED UP & ALL ATTENTION WAS OFF OF ME OF COURSE. SO AS THEY CHATTED IT UP, MY HAIR PAID THE PRICE. WHEN MY HAIR WAS "DONE" SHE SCRUNCHED IT & SPRAYED IT & SAID THE CURL WOULD GET BETTER. WHEN I GOT HOME, I LOOKED & FELT CLOSELY & EVERYWHERE SHE SQUIRTED THE SOLUTION, MY HAIR HAD TOTALLY BURNED OFF & IT FELT LIKE A BUZZ CUT. WHEN I ASKED 2 TALK 2 A MANAGER, THE SNOT AT THE DESK SAID HE COULD NOT COME 2 THE PHONE & I WOULD HAVE TO COME BACK IN SO THEY COULD SEE IT. YEAH RIGHT. INSTEAD I TOOK MY OWN PICTURES & WENT RIGHT 2 THE COURTHOUSE . WHEN I FILED THE SMALL CLAIM, THERE WAS A LIST OF OTHER COMPLAINTS AGAINST THEM ON THE COMPUTER SCREEN. ANYWAY, CHARISMA ENDED UP SETTLING BEFORE IT WENT TO COURT & THEY GAVE ME MY $115 BACK. OH DID I MENTION THAT MY HAIR WAS STRAIGHT AS A BONE 2 DAYS LATER? AND WITH A MINI MOHAWK. I LOOKED LIKE JOE DIRT! THEY SHOULD PUT DOWN THE SCISSORS & PERMS FOR SOME AA MEETINGS.
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