Livonia >
Small Appliance Repair > Bank's Vacuum Superstores
Recommend this business?
Add a Photo
- Categories:
- Appliance Repair, Wholesale Vacuum Cleaning Equipment
- Small Appliance Repair Services:
- Small Appliance Products:
View Less
November 12, 2012
OMG! I took my Dyson in 2 1/2 weeks ago per the order of Dyson. They said my vacuum is under warranty for 2 more years and put in an order with Banks to fix my vacuum. I took it in...again 2 1/2 weeks ago. The man at the counter who appeared to be the manager said that it would be 2-3 days. Two and a half weeks later I still had not heard a peep, so I called to see what was going on. They said that it would be $59 to repair. They had not done a thing with it for 2 1/2 weeks and never got ahold of me, never left me a message, nothing. Horrible. Just horrible. I will be suggesting to Dyson that they take Banks off of their preferred repair folks. I would NOT suggest you go there to get yours fixed either. Beware!
0
Heart
April 23, 2010
Best Shopping Experience. I purchase the Miele S7280 Salsa from Bank's Vacuum. I've never owned a "good" vacuum before but what a difference it makes. I had planned to buy a Dyson DC28 but after speaking with the customer service person from Bank's I decided to upgrade to the Miele. I was going through a Dirt Devil or Hoover every year. I ordered my Miele through the website and it was at my home the next day. I would definitely shop with them again. I've recommended them to all my friends.
0
Heart
April 23, 2010
Excellent Selection and Pricing. I purchased the Dyson DC25 Animal, which I love. The vacuum I ordered was out of stock so they upgraded me to the DC25 Animal at no charge. I love my new vacuum and would recommend Bank's Vacuum to anyone looking for a great deal on a Dyson.
0
Heart
March 11, 2010
Great Customer Follow up to Concerns.
I purchased a Dyson canister online from Bank's Vacuum. It arrived in a badly damaged unsealed factory box and partially assembled. I called the shop to confirm I purchased a NEW product and not a REFURBISHED or RETURNED one. The first sales associate I spoke to was of no help at all. However, a follow up by another Banks rep confirmed that the box must have been damaged while shipping (not sure why the seals were broken) and the rep went a step further to confirm that Dyson at times will partially assemble a vacuum as part of a quality control test.
I don't know if I'd purchase another vacuum from these folks given the shipping issue, but I will say that they have handled my concerns with the utmost professionalism and have been very attentive. I even got a follow up call from the owner, Ken Banks. I was impressed that he took the time. That doesn't happen too often.
0
Heart
People also viewed
Your Friends
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Add Blog Post
Add your blog review of Bank's Vacuum Superstores to Citysearch
Do you have a review of Bank's Vacuum Superstores on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
- 1. Include our image link in your Bank's Vacuum Superstores review blog post.
- 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
- 3. We'll show a link to your blog post from the Bank's Vacuum Superstores page on Citysearch.
The Linkback system is free and automatic. It's really that easy.
Image Link
To link to our business profile page, copy the html below to your web page.
Citysearch Mobile
Get the Citysearch Mobile app so you can spend less time searching for great places, and more time enjoying them.