Beautiful store; great staff!. Ive been dress shopping at about 8 stores now and this was by far my best experience. Although I haven't decided on "the dress" yet, I would love to give this store my business. The staff was respectful, listened to my preferences, gave me honest opinions rather than trying to sell my on everything. The gal I worked with truly seemed to understand "my taste" and what I was looking for. The store itself is just darling! This was the true dress shopping experience.
WORST BRIDAL EXPERIENCE EVER.
This has to be the worst bridal salon I?ve ever been to. First, you have to take off your shoes when you enter the store, which is both ridiculous and rude. If you want to keep your store clean, wash the floor. It?s your store and your responsibility to clean it, not the customer?s.
Second, the service was terrible. I made an appointment for my bridesmaids to try own dresses and not one associate ever even asked them a single question. In fact, they didn?t even ask me what color or style I was looking for; they simply showed me a slew of crowded dresses and left me alone to sort through the mess. The only thing they did was put the dresses in a fitting room. In the midst of the chaos, I was shuffled to THREE different associates, all of whom had a different excuse for leaving: ?I have a phone call,? ?I have to check something,? ?I?ll be right back.? None of whom ever actually came back.
While trying on the dresses, I clipped the dresses for my girls. I helped the girls into them and zip them. I checked the hems on them. The four or five associates that were in the dressing room were standing around doing NOTHING. And this disservice was not exclusive to my party. There were two other parties in the dressing room trying on dresses, veils and accessories. Not one of these parties was being attended to. After selecting a couple dresses that we liked the associates weren?t even there to tell me if they could come in the color that I needed.
This is not a modestly priced bridal salon. Brides who are paying top dollar to make the most wonderful day in their lives just that should have a great experience when buying their gown or their attendant?s gowns. They do not deserve this sort of treatment. Shopping at this store is an unfortunate and unprofessional experience. These women do not deserve a bridal salon. If you ever find yourselves in a position like this, take a bit of advice: there?s better service out there; just walk out. You?re worth it.
great place for brides. I went to Elizabeth's Bridal and had a great experience. The customer service was great and the store was well kept and pretty. I would highly recommend the store.
Great Dresses, Great Service, Great Place!!!. Yes, you have to take your shoes off, but I believe this is good it keeps the place clean, therefore your dress and dresses stay clean. I have been there for several different weddings, one being my own and have been exceptionally pleased. I have never known Elizabeth's to fail at pleasing a wedding party and would suggest using Elizabeth's Bridal Manor for your special event. Elizabeth's has a fabulous collection of wedding gowns and brides? maid dresses to choose from along with great accessories, vails, shoes, flower girl dresses and more, more importantly experienced consultants. Highly recommended!!!!!!!
Editorial Review. This high-end specialty bridal boutique captures both traditional and contemporary styles with its dresses and accessories for brides and bridesmaids.
Take your shoes off???. Do NOT take the time to go to this place. The people are soooo snobby I couldn't believe it! I have 10 girls standing up for me and a couple of us thought we'd make a day of going to bridal salons for ideas. MInd you I was looking for everything! My dress, bridesmaid dresses, shoes...the works! We walked in the door and the tight faced women behind the counter got on us for not making an appt. Then she said we had to take our shoes off before going further into the salon.....WHAT?? Take our shoes off to give you our business? The women made a comment "oh you don't feel comfortable taking off your shoes?" Actually I was just shocked because I have never ever heard of anything like that before. We all looked at eachother turned around and walked out the door. I have alot of money to spend and I'm not spending it there! I would rather be among people who don't look down at others for no reason. Hi, you work behind a counter at a bridal salon.
Atrocious service!! Go somewhere else!. I was really shocked at how horrible EB was. The sales people are super pretentious and aggressive. You don't even get to look through the gowns, they just bring ones that they want you to try on. I brought in a few pictures of what I liked and felt I was pretty clear about it but she kept bringing me things in that were totally not my style and pushing me to put them on. To make matters worse, she didn't provide me with a strapless bra and then stayed in there the entire time while I switched dresses. This was really awkward for me. I think I can step in and out of a dress on my own. Again, when I told her that I didn't like something and would rather not step out of the fitting room to show my family, she was very pushy about me doing so. I only got about a 1/2 hour total and as soon as we were done she asked her boss if she could go home. Before we left, I stepped away to go to the bathroom and while I was there she rudely told my family, "you don't even look like you are from the UP (Upper Peninsula)...you look like you could fit right into the city." Sorry to disappoint you but we left our flannel shirts and sh*tkickers in the car. What the h*ll??!? Why would you even say that to someone who is coming in to drop several thousand dollars on a wedding gown. After trying on over 50 gowns, the one I loved the most, I found at this store; however, if I decide to go with this dress, I will go to Toronto or Barrington, IL to purchase it. Oh, btw...someone who's toes run over their shoes, has no authority to make derogatory comments about another's origin of nascence. Don't waste your time with this place.
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