Medical Clinic Of Northville

03/04/11

Competent and compassionate care

by anntalbot at Citysearch

Dr. Ross Summers takes the time to become fully knowledgable about his patients medical issues. He is aware of nutritional concerns unlike many other physicians. I have found other clinic staff to be technically conscientious and polite. I have been very pleased with the care I have received at this clinic.

11/27/10

No compassion, or even manners, here

by cccccc22 at Citysearch

I called MCofN before noon this morning to ask if they were making appointments or taking walk-ins today. After repeating my question 3 times, and being put on hold for several minutes each time, someone finally took my call and answered my question by saying they weren't going to be there much longer. Well in the time I spent on hold I could have gotten there. What was worse though, was when she said "We've been here since 8:00." Am I suppose to feel sorry for you? I hope you feel bad for me having to waste my time and my phone minutes on hold for you to tell me what an inconvenience it is to you for me to want to come in.

04/22/09

Best Doctor I've ever had

by TMarie at Citysearch

Dr Ross Summers is the most wonderful/brilliant doctor I have ever had. He has sent me to specialists for specific testing; all specialists he sent me to have told me what a genius of a doctor I have in Dr Summers. I already knew how wonderfully he took time to listen to me without rushing me through like most offices have done in the past. Dr Summers diagnosed my illness that was worsening had to do with black mold finally discovered at my apt complex just across the street. HE diagnosed me quickly as black mold can be a neurological attack that can cause mental issues and even suicide in some; I thought I was literally loosing my mind until he rescued me and told me to throw all my belongings of wood, fabric, bedding, paper/cardboard etc away as I moved from the complex...I would have had the same issues at another place without his diligence to exterminate all the medical causes as black mold had infected all my belongings, causing my misery and incredible pain. I love Dr Summers for all his time and dedication as his patient. HE HONESTLY SAVED MY LIFE. I have seen him for 5 yrs now and he is kind, caring and smarter than any doctor I have ever had. He has now been very thorough referring me out after a bad car accident, taking time again to really care. This isn't just one visit for me, but a lot.. I trust my kids seeing him as well.

I dont know what is wrong with the reports on here, or what is wrong with people. The bldg by the way is charming and comfortable. People usually only comment when they complain-I was just looking up his address for a friend I am referring and I am glad I could tell you how magnificant I think they all are there, the staff makes me feel very special there and they are very compassionate. Dr Johnstone is a gem as well~and I know many who like Dr Helzer too.

• Pros: A place that will listen to you and cares about you
• Cons: sometimes wait can be long..they have a lot of fans :)

10/14/08

Not recommended due to inappropriate comments and inadequate medical care

by threedognight at Citysearch

My information about the office is through my father. He received medical services for many years at this clinic and we frequently spoke about the services there as my father was very concerned about his health. Originally he saw Dr. Janice Summers and seemed to like her. Then her brother took over, Dr. Ross Summers. That's where the problems started. My father, who is elderly, had many health concerns and was at the clinic often. The comments made by Dr. Ross Summers that were being repeated to me were inappropriate and thoughtless. At one point, Dr. Ross Summers said, "not you again" to my father at another time he reminded my father that "people can't live forever" . That part was bad enough but the level and quaity of medical care was most disturbing. My father had substantyial tremors and asked Dr. Ross Summers about Parkinsons. Dr. Summers had my father hold a pencil and then pulled it out of his hand. Upon doing so, he told my father that if he had Parkinsons, he(meaning Summers) would not be able to pull the pencil out of his hand. In the meantime, he plied my dad with dozens of medications which for the most part did not alleviate my father's problems. My father continued to feel poorly until he fell down a flight of stairs severely injuring himself and was diagnosed with Parkinsons at the hospital. My father relied on Dr. Ross Summers' care, which was a mistake. I would not recommend this clinic, especially for an elderly person

• Pros: Conveniently located
• Cons: poor bedside manner and lackjing in medical treatment

01/30/08

Very nice Clinic/Dr's Office

by JerryFunk at Citysearch

Mostly all pro's! I left when my Dr (Janice Summers) moved, because i liked her so much. I think this place is very friendly, comfortable, accommodating and quant. It's not a big place, or fancy, but i'm sure that helps keep the costs low or lower. :) One thing I REALLY liked was the fact that they did almost EVERYTHING right there in their offices.

The only drawback I can think of is it was hard getting through to the office via phone calls. I have had much worst though, at other offices. I highly recommend it. I drove from Bloomfield Hills to Northville because i liked it so much. Being a patient of Dr Janice Summers, I followed her to two other new offices which I didn't much care for. She has now moved to FLA, so i'm looking again and will probably come back to" The Northville Clinic."