Best Western Woodhaven Inn

Doesn't Recommend

Barbara S.

Joined 10 months ago

I would never recommend anyone to stay in this hotel!!!! My teenage children and I stayed for two nights. The first night was uneventful, but the second one is where I had the issues. We returned about 10:00pm from a wedding. Our room was on the second floor. We turned out of the stairwell and were blown away by the overwhelming smell of marijuana. Now I do not care if people do it, but it is not something that I want around my children!!! I proceded to inform the night attendant of the situation, and she told me that there was nothing she could do about it!!!! She stated that the staff was unable to knock on doors and impose on the guests!!! I was outraged!! This is a non-smoking hotel--even has signs on every door. So not only was someone violating the hotel policy, but was also doing something illegal...and they refused to do anything about it. She then proceeded to get a nasty attitude with me and told me to talk to the security guard--who also did nothing. So my recommendation is to never stay here, unless you are a pothead...they allow you to have a great time at others expense!!!

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Contributor

Joined 10 years ago

Budget hotel offers standard amenities and low rates to road-weary travelers.. In Short
Since 1946, this Phoenix, Ariz.-based hotel chain has provided guests with comfortable accommodations. Its BestRequests program offers 16 of the most frequently requested services and amenities, including complimentary in-room tea/coffeemakers, hair dryers, iron and ironing boards, free local calls less than 30 minutes and long-distance access. Complimentary toiletries, like toothpaste, razors and sewing kits, are also available upon request. Business travelers will enjoy the computer data ports in each room and photocopying services.