Westland >Wholesale Electrical Goods > The Electronic Connection
37387 Ford Rd, Westland, MI | Directions 4818542.323732 -83.408340
Decent selection, give them another try – I also made an account just to agree with the prior review! I've been a customer there for a few years, and there's no doubt that they used to be kind of snarky at times, but honestly I think they've deliberately been doing better with customer service over the last 12-18 months. They deserve some credit for the effort.
Yes, the store looks like a page out of around 1978. Yes, the prices are WAY higher than Mouser or Digikey. But their volume is low and their inventory is pretty generous considering. If you just used your last "intergrated circuit"(sic) as some boxes say -- thank you American education system -- paying a buck or two extra is not outrageous. Mini-Hummer aside, I don't think they're exactly making out like bandits off the place. :)
That said, if any of the negative reviewers want to open their own electronics place and can stock warehouse type inventories at online distributor prices with friendly service, some competition wouldn't hurt. :)
Great Store. NICE staff, not rude or mean – I made an account just to make this review. The staff here isn't bad!
I've been to this store several times now for one or two things and walk out with a bag full haha. I don't know how these other reviewers are getting treated badly here.
The woman and old man that work here aren't bad at all like the other people here are saying. The people who wrote that must have been rude themselves to get rude back.
She is very nice to me and always helps if i need it. I've only talked to the old man once but he is also a pretty nice guy.
The place has everything you can imagine for the electronic tinkerer.
Only bad thing about the place is the prices are pretty high on some things. For instance, today I bought some IC's I didn't want to wait for. Paid $8.95 for a package of 2. Found the same IC's online for $.90! But I didn't want to wait for shipping so I paid for the convenience.
So just to clear things up, the staff here are good people. Give them a chance!
Better then radio shack !!!! – I don't what the other people are talking about but when I went there the lady was help to me and the old man went in the back got the part I didn't. They weren't half as bad as the review say they are. They must went in on a bad day or something. I recommend this place to anyone into electronics as hobby and they have awesome kits there.
NEVER DO BUSINESS THERE!
No matter how you think this time will be different remember it will be the same. They are bad people to do business with.
Your friends say it is a bad place to shop
There store policies say it’s a bad place to shop (no Refunds or exchanges)
Your gut feeling is it’s a bad place to shop
There prices indicate it’s a bad place to shop
There products indicate it’s a bad place to shop
The owners give you the feeling before the door closes it’s a bad place to shop.
And the list goes on.
I feel the only way that place is in business is they have no debt and own the property. That’s great for them but you just go there and consider buying something ….. you will see why it’s foolish to do business with them. I have been fooled once DON’T BE A FOOL.
Soup Nazi -- Electronic Nazi – They could have been on Seinfelt!!
Show me your schematic papers!
-- NO Transistors for YOU!!-- NEXT!!!
Last shop in town , be nice to 'em ! – I've dealt with this place for almost 30 years on and off and every time it's the same .
It is a mom and pop outfit and they have been running this place a really long time . Had a real conversation with the old man and basically he's just getting tired of doing this . Besides selling stuff up front , he's also busy taking care of orders and fiddiling with stuff . The old lady really needs to chill but when you're the only game in town , you can get to be that way .
Just try to be nice , smile and at least let them know you're glad they are there before they decide to close up shop and screw all of us .
Just remember...Wal-Mart may sell alot of cheap stuff but nothing like what this place has . :<)
Good stuff – I've been shopping there for years and have yet to have a bad experience. The staff is knowledgeable and will lead you to an item or just let you browse if you wish. I've found parts there that were simply not available anywhere local.
Garbage Place. – I've been shopping here for years, and I almost never have a pleasant experience with the lady. The guy can be helpful if you present him with an issue that interests him i have found. Her however; forget it. They have a large selection of parts, but customer service is terrible. I signed up JUST to put this review in, because i looked up the number to call and stumbled on all the negative reviews. Before i even clicked i saw 2 stars and knew that it was due to their attitudes. Pretty sad.
Nothing Good to Say.. – Rudeness, apathy, ignorance... these are not qualities that I would look for in an employee... but these were shown to me quite clearly while on the phone with a woman employee at Electronic Connection. I've never felt the need to leave a bad review... but she truly inspired me to do so. While talking to her I was treated like a nuisance, like I was such an inconvenience to the company. I think if they replaced her with a rabid hyena.. the company would be much better off.
Decent selection, good service – I used to shop here many years ago, and started again recently. My experience has been different than most of the reviews here.
I have found both of the employees (older man & woman) to be helpful & courteous. They have walked me right over to the items I've asked for, and they let me browse without hassle when I need to.
I have been able to return items when I've changed my mind, so they don't always hold firm to their stated policy. I don't intend to push my luck here though, I try to be sure about what I'm buying.
Are there cheaper online sources with a broader selection? Sure, and I sometimes use them. However I don't always want to wait for an order to arrive, sometimes I need the part now! This place is really the only storefront source for electronic & radio parts & supplies. They have 100x the parts selection of a typical RatShack.
More importantly I prefer to support a long-time local retailer. This place won't be around forever, I'm guessing (due to age of the owners), and it will be a sad day when they close. Until then, though I am a satisfied customer. I am happy to recommend Electronic Connection.
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