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trust worthy shop. I used to wrench on cars in a shop in plymouth. Now I work at Volkswagen headquarters as a technician. i trust bill brown with my own car and them only. i am good friends with Fred Williams their suspension guy and has been a friend of the family for years. I am also friends with Martin who is a good tech. Agreeing with the other reviewer the only downfall of Bill Brown is not having time for customers. They are usually busy with long term customers. Being a tech I really appreciate the business that they run and the intelligence that their tech's pocess.…
They fix it right, for a fair price.
I have been doing business with them for 6 years. I have never had to take anything back. The only "complaint" I would have is that sometimes they are too busy to get me in as fast as I want. (AND
what does that say: a whole lot of other people trust them with their cars.)
When they say they can get you in, that's when they have time for you.
They thrive on long-term, repeat customers. (When you drop your car off, you will usually be rubbing shoulders with people who have been doing business there a long time.) They must have been keeping them happy. They are not necessarily the cheapest place, but they charge a fair price, and they find the real problem. (They are so busy they are only going to fix what is wrong on your car. not go fishing for extra $$.)
P.S. When my son's car broke down on the way there, the DID make time for him. So they will make exceptions.…
the best auto repair shop around. the staff is great to work with, they are the best.
