13200 Reeck Rd, Southgate, MI | Directions 48195
42.210708 -83.219157View More
View Less
Poor Service.
Don't be fooled by this place or Streamlight. I have not had a working Streamlight flashlight for years. I work midnights and finally got to the only Streamlight authorized dealer for their "lifetime warranty". I went during my lunchtime while in training, since Winder only keeps banker's hours
I took the flashlight with me and told the "repairman" that the battery would not hold a charge. Without even listening, he disappeared for approximately 10 minutes. Upon return I was told the failure was due to the on/off switch and that upon charging the battery, the flashlight would work again. Being tired and pressed for time, I took his word and returned to training.
Of course, I charged the battery overnight and the flashlight did not work. Upon making phone contact, I explained the situation and the woman I spoke with told me the repairman, "...did you a favor by fixing the switch". She then asked for my credit card number so she could send me a new battery, which I figured was the problem to begin with. Foolishly I gave her my information and by Friday night, I had the wrong model battery.
These people have no respect for those of us who work midnights and don't have time for their foolishness. What more could I do to get the proper working equipment I needed than to bring it in? I will never do business with either Winder or Streamlight again. Must be nice to have a Monday through Friday dayshift job sitting behind a desk all day.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Get the Citysearch Mobile app so you can spend less time searching for great places, and more time enjoying them.
