Detroit >Food & Dining > Carl's Chop House
3020 Grand River Ave, Detroit, MI | Directions 4820142.339633 -83.066867
prime ribs and steaks were the best the whole family has had the sampler platter was excellant – i have been to carls twice in the last six months the first time being for my anniversary. my wife and i could not have been more pleased. the service was outstanding and the food was everything i had expected it to be. we were so pleased that we had bragged to our family about it. they in turn wanted to see if it was all we said it was . we ended up taking six more family members with is and again it was outstanding. the service was top notch and the food was excellant. they all said we will be planning another trip this time with more family and friends
25 years wasn't long enough...... – I thought of Carl's Chophouse when I was planning a night out to the theatre in Downtown Detroit with my date/boyfriend-I am only glad this wasn't our first date or he might not want to see me again! Carl's is not what it used to be as I remembered it 25 years ago when I last visited there. The food was horrible-it was cold and my date's medium-well steak was all but moving, it was so raw. We had to send it back and if we didn't have a show to catch, we would have sent everything back. I couldn't even get the food I wanted-it seems they didn't get their seafood order that weekend (why they don't plan to get the order on a less busy day of the week surprised me). There was no lobster in the house so they substituted cold crab legs instead. My steak was luke warm and the potatoes were cold-which by the way we were lucky to get. My boyfriend almost had to substitute for a vegetable because it was the last one in the place but lucky us, we had ordered before the last customer so he got the last one! I was shocked when we finally got our bill after such a disappointing dinner. Now I know how Carl's stays in business-they jack up the prices to cover their overhead. I have had much better meals for a fraction of the cost at Carl's. I wish I had read some of the other reviews before going-I would have stayed away another 25 years!
BTW-if you do plan to go, watch out for the torn carpet in the middle of the dining room-good thing my date was walking behind me to break my fall when I tripped over it. Guess they ran out of duct tape....
Best Steak in Detroit, NO QUESTION. – I've been to this place a few times--the last time was this past Saturday. The buddy I took with proclaimed that this was the BEST STEAK he's ever had. PERIOD. Now, he's lived in Detroit for over 20 years and has never been there, and so I took him to help out a Detroit landmark in some trouble. I must say that my steak was AWESOME and the server took EXTRA PRECAUTIONS because of gluten sensitivity. He even HAPPILY read us an ingredient list to be SURE that we got what we needed.
OUTSTANDING FOOD. FRIENDLY SERVICE. JUST SHOW UP!!!
The absolute WORST meal I have ever had! – This place may have been the best in it's class in it's heyday, but now it's just a worn out, dingy dive. We were there an hour and a half before we got our entree. The prime rib was lukewarm, so were the potatoes. We had to ask for silverware, then had to go find the manager to get steak knives to cut the prime rib. That was the final straw. Finally got water after we complained. The server was horrible, would disappear for 15-20 minutes. Never got refills on our drinks. I told the manager that this was unacceptable, he offered to buy us a drink or give us a dessert. By then, all I wanted to do was get the hey out of there. The couple seated next to us had gotten there before we did, and when we were getting ready to leave, finally got their food, and it was nearly raw. What a fiasco. We had come from the casino across the street, where the line for the buffet was an hour long. Now we know why. We will NEVER go back to this restaurant. Funny thing is, there was an article in the Detroit News about the owner wanting to turn this place into a topless bar because he can't make a profit. DUH! I wonder why!
This place has the best meat in town and is making a mark. – Lets be perfectly Frank great food and drinks needs to move to the suburbs the Detroit city goers love the clubs on eight mile so spend your money wise and abandon a place that has abandoned you I would love to have you in Novi, or Wixom leave the others in Troy and move to where todays money is and you will feed the children well. I love your place and never go to the money laundering casinos.
Worst Restaurant in Detroit – Two weeks ago I attended a party that was supposed to be in a private room. When we arrived the room was not heated and the owner had placed four small space heaters around the room in an attempt to heat the room. Well this wouldn't work so the owner moved the party to the bar area, even though a few days before the party he had assured us that there would be plenty of heat in the private room. You can tell that this place is a sinking ship and the owner will lie to paying customers to get them in the door. Let me summarize our evening this way; paid for a private room but did not get it, they did not have the private menus ready for our party, we had our party in the open bar area, we got cold food, bad service, and they tried to overcharge us several hundred dollars on the bill. The owners name is Frank and he should be ashamed of himself that he operates what was once one of Detroit's finest restaurants in this manner. The dining room was so dirty that I couldn't help but wonder what the kitchen looked like. They took no obvious care in what their customers see, I'm certain they are even less concerned with what customers do not see. To make matters worse, the hostess was seating, what few customers they had, with a new born baby in tow. Do yourself a favor and do not go to Carl's, if you go you will be extremely disappointed and feel like you have been ripped off. I sure do. I only hope this place goes out of business soon before anyone else that remembers Carl's Chop House as a fine dining establishment has to endure this sad relic.
Slow service - really disappointed when you compare it to it's heyday. Staff doesn't seem to care. – When you step into this place, you feel as though you have entered a time warp. A slow motion one at that. I don't think they have put a dime into this place in 50 years. The carpet is held together by bits of string and duct tape. I think I saw a stain on the carpet from where my grandmother spilled a glass of wine in 1952.
Four of us went there for a Sunday brunch before an event we were attending. We had called during the week to find out what types off food they would have - and they said they had a great breakfast/lunch buffet. Terrific we thought! That was until we arrived. We were seated - and were the ONLY ones there. It was about 11:30AM. Where is everyone? Well, for that matter - WHERE IS THE FOOD? Most of the dishes weren't even ready. Empty pans with steam coming from underneath where the food was supposed to be was all we could see. SLOWLY but surely the food began to make it's way out. And I MEAN SLOWLY.
Look - here's a clue - if you are going to have a Sundry Brunch Buffet - HAVE IT READY TO GO WHEN YOU OPEN. We ate what we could - which was ok. When I asked when the rest of the food would be coming out, it was as if I were talking to a zombie. I wasn't sure if the guy understood English - or ANY language for that matter. This staff sure lacks any pep in their step. Nobody was moving fast, or seemed to care. Early guests seemed to be treated as intruders, not paying customers.
In it's heyday - this was the place to be. Now, it's the place that needs to be sold. New owners might be able to save this place. I'm sure the current owners think it's nice and historical. But it's really just dark and dingy. For the money we all spent, we left disappointed.
Very dissappointing... – This past weekend we had a surprise 40th anniversary party for our parents and the owner completely ruined the experience. Reserved private room back in Sept for the party and when called to confirm a few days prior to event I found out (only by me asking) that the room would not be available due to some theft back in June. No one EVER communicated this to me. I dealt with John the banquet manager who could not fix teh problem so I called Frank the owner and he said that our party would indeed be in the private room. Upon arriving, the room was not ready and we had to sit in the bar with all their neon lights - not the atmosphere I was anticipating for a party of 32 with guests my parents have not seen in 20 years. Additionally, there were no menus printed for us. We were served our food by one of the owners children who was no older than 9 or 10. The hostess was also seating guests with an infant in a carrier around her shoulder - very unprofessional. The best part of the evening was when the bill came - the owner tried to charge me for the $200 deposit that I already paid in Oct and then some additional fee of $200. When I questioned the bill he became very defensive and actually made me talk with our waitress on his cell phone who had already gone home for the evening - he would not help or listen to what I had to say about the overcharging. Because I planned this evening from out of town I firmly believe that they knew all along that the private room I had reserved was never going to be available and I would be very limited on moving the event at the last minute. This could have been a very nice evening but instead the owner, Frank turned it into one of the most awful evenings. We picked this restaurant because of it's history in Detroit and it's where my father's family fist met my mother and where my mother had her parent's 25th Wedding Anniversary party many years ago. Strongly recommend avoiding this restaurant - you will be very disappointed.
A Sad Old Girl.... – Our Dinner Club just left Carl's Chop House. Very unprofessional bunch of folks in that place! The manager had a 6 week old baby in a carrier on her chest and was seating customers. The carpet was so very worn , eventhe duct tape that was used to keep it together was worn out! This restaurant sure has seen its' better day. The food was mediocre at best. The creamy garlic salad dressing was all mayo.
They served tartar sauce with the Chilean Sea Bass. The Sea Bass was the first I've ever had that had bones in it.It was a very large piece of fish. The flavor was good. Other member of our club voiced much the same opinions. The seafood platter was way overcooked. The filet was good, very good prime rib. Unprofessional staff. Borderline surly waitress. The shuttle bus was being serviced by a young man right outside the entrance. Very Tacky.
One of the last Detroit landmark restaurants still around. I wish the owners would invest some money to update the place or at least purchse new carpeting. Sorry to say I will not return nor recommend Carls to anyone.
The best steak I have ever tasted!!!!!!!!!!!!!!!! – My family and I went there for Mother's Day 2007. Although the service was a little slow at first, the food (steak) was GREAT! I didn't even have to use a knife the steak was so tender. I ordered the porterhouse and a baked potatoe. There wasnt a time when a our glasses were empty and food was on the table once the waiter came over the first time. When we first walked in there wasn't a hostess around but the bar tender got someone right away. The soup and salad was terrific as well. I was very pleased with the overall experience and would refer this restaurant to anyone. The staff was helpful and friendly and the food was amazing. I can't wait to go back again. Please do not let the outside fool you. Once you get inside of the restaruant you will forget you are even in detroit. Two thumbs up for Carl's Chop House! Keep up the good work guys =)
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