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(313) 965-0200
2 Washington Blvd
Detroit,
MI
48226
42.3276
-83.048
Neighborhood: Downtown
Last updated 10.26.09
Category:
Hotels & Motels, Business Hotels, Banquet Rooms, Tourist Hotels
Payment Methods:
American Express, Visa, Discover, MasterCard, Travelers Check
Hotel & Motel Amenities:
Other Locations:
What People Are Saying About Detroit Riverside Hotel
Featured Review
Contributor
Contributor
In Short – The "Pontch," (as locals refer to the Pontchartrain Hotel), formerly a Crowne Plaza property, has gone though a number of ownership and management changes over the years, but has come out on top. The comfortable rooms offer dramatic river views and its proximity to Cobo Hall and Joe Louis Arena as well as its central location in the city's downtown financial district make the hotel a sensible choice for travelers.
Editor's Tips
- The Extras:
- The Pontchartrain is an ideal spot for visitors to Detroit's annual Jazz Festival. Much of the music unfolds right across the street in Hart Plaza.
- When to Go:
- The hotel is one of the choice hotels each winter during the North American International Auto Show, when automakers unveil their new car models at Cobo Hall.
08/10/09
Hotel Ponchartrain is one of the worst hotels in downtown De
Contributor at Citysearch
2 star
02/12/09
Worst Management
by asticat at Citysearch
Very poor attention to guest. Management can never be reached when issues arise. This hotel should of never been remodeled the charm it had is gone. If its not broke don't try to fix it the management should of been remodeled. I really wanted my money but of coarse there was no one to talk to. What a waste
- Pros: Your right downtown
- Cons: Its a circus
11/29/08
Please read this... can this website do the MATH? how can 8 one star reviews 2-2 star and 1-3 star add up to a 4.5? whos being bought off?
by dennyj7 at Citysearch
When this hotel opened in the 1960s it was an absolute jewel! it had antique furniture in the lobby and huge crystal chandeliers, rosewood doors and oriental carpet, and when i went back there to see about the supposed remodeling (was there nov 2008) i was shocked at how horrible it is. the lobby is unrecognizable. it looks worse than a hostel! i wanted to take the escalator from the parking garage on the ground floor up to the lobby but its been removed! ( yes the escalator is GONE! ) then the elevators were out of order. its enough to make a grown man cry to see what it was and what it has become. im not sure anything short of demolition could help at this point. i wonder what kind of idiots have been managing this property over the years that they let a beautiful building which was richly decorated, succumb to this level of ruin. do yourself a favor and pass it by. you will be saving yourself a depressing sight and im sure the service and rooms cant be much better than the lobby. i havent seen anything this bad since the michigan central station closed! the amazing thing is this building is still open for business! its a blemish on detroit
- Pros: its downtown
- Cons: there are a lot of alleys downtown and they are about comparable
