Wesley Berry Florist Inc

10/25/09

Buyer Beware!

by GBBIV at Citysearch

After ordering online from FTD's site, I received a call saying they could not deliver the order I had made the day before. So I quickly did a search for florists in the Patterson NY area. I found Wesley Berry Flowers posing as a local florist in Patterson, NY when doing a search for "florists in Patterson, NY." It spoke specifically of Patterson NY and their local deliveries, so you would swear that they are located in Patterson. We ordered the flower arrangement called Simply Enchanting for my daughter's wedding anniversary, and we were assured that the flowers would be delivered that day, using the same vase as seen online, and that the only substitution would be calla lilies instead of tulips which were out of stock. We were delighted. However, a few hours later, my daughter sent a picture message of the arrangement that was delivered. It was nothing like the one I ordered. It looked like a hodge-podge of miscellaneous flowers thrown in a round vase. It was very unprofessional. When we called Wesley Berry Flowers, we discovered that they were not the florist who actually delivered the arrangement. In fact, Wesley Berry Flowers isn't even located in Patterson NY. They wouldn't even give us the name of the florist who had delivered the hodge-podge mess. Their only solution to this problem was that they would cancel the order and go pick up and take the delivery away, without replacing it with the correct one I ordered. Can you imagine them going to my daughter's home and taking the flower arrangement away on her anniversary day? With no replacement? How tacky and unprofessional!! Wesley Berry's response was, "Well, that's just the way it is."

Moral to this story: Be careful who you order from, even if it's FTD.

• Cons: Unprofessional Substitutions

10/11/09

helping you send flowers to China

by Philip88 at Citysearch

FlowersofChina. com is a site that can help you send flowers to China.You can order premium quality flowers, plant and gifts for same-day delivery in China. Exclusive designs, superb artistry, secure online purchasing, customer service and support. Satisfaction guaranteed.

h ttp://www.flowersofchina. com

05/27/09

GREAT MOTHER'S DAY FLOWERS

by Regularmom2 at Citysearch

I was back for a visit to my mom's home in Ohio on Memorial Day and she was still talking about the beautiful flowers that I sent her on Mother's Day. She had worked in a florist for 16 years and she said that she can't remember ever having anything last as long as the flowers from Wesley Berry Flowers. It is wonderful to find a company that provides such good service and I will continue to tell my friends about this experience.

• Pros: Flowers were still fresh after 10 days
• Cons: no problems