08/05/08

Early AM Skunk Spray

by ScottMcG

Thank You Jessie!

We had a small catastrophie this morning as my golden/lab mix arrived at our back/door after his morning ritual smelling of fresh skunk spray. The only thing sadder than the unignorable odor was how sad and out of sorts he was. When I called Pet Spa on my way to a morning meeting @ 6:45am, I expected that I would be leaving Jessie and her staff a voice message in hopes of squeezing in a much needed bath on short notice, but to my amazement, a live voice picked up. Turns out that it was their ANSWERING SERVICE. When I explained what had happened, the person instructed me to arrive at 9:00 and that Jessie would get me in.

Jessie and her staff did an outstanding job with Sammy (as they always do), and I am truly so thankful for the personal service (its great to see Sammy back to his old self). Jessie - you have a client for life.

• Pros: Flexibility, friendliness, knowledge, professionalism (my dog knows - he likes going there)
• Cons: none

01/30/07

Great Service, exceptional Quality

by gbrewer1976

Jessie and her staff are the most professional group of people I've ever met. Any time I need anything, they are more then willing to help me out. Whether it be my cranky old dog, Belza, or my fiesty little kitten, Sebastian, Her staff always does a great job. I truely appreciate her amazing service. Thanks Jessie.

• Pros: Fair prices, Exceptional Service, Very helpful
• Cons: None

01/25/07

most accommodating, most professional, facility is clean&smells fresh, very personable&caring employees

by lisalabeau

Jessie and the entire staff are awesome. They have taken such good care on my dog. I have an old english sheepdog with bad hips and they always keep her safe from injury. We have been unable to crate train Billie Jean, but when Jessie asks her to go into her cage and wait her turn to be groomed, Billie Jean goes right in and is happy to do it. It's amazing. When shopping around for a groomer, every place I went into smelled, especially like urine, Pet Spa always looks clean and smells great. They are very friendly and professional. I appreciate them so much. They seem to really care about the animals in their care and that makes me feel comfortable leaving part of my family in their hands. Thank you Jessie and all the employees at Pet Spa.

• Pros: most accommodating, most professional, facility is clean&smells fresh, very personable&caring employees
• Cons: none

01/25/07

Pet Spa is the BEST!!

by olsonandrea111281

Pet Spa is the best grooming salon I have ever been to. After have a terrible experience at a groomer in Canton, Pet Spa was reccomended to us by a friend. I took our yorkie, Owen, there and have been a customer since. My husband and I always feel comfortable leaving our "baby" there and know that when we pick him up he will be groomed exactly as we asked. We really like that customers can see into the grooming area (several groomers that we have been to, customers cannot see into the grooming area). Jessie is always so kind to Owen and Pet Spa has very reasonable prices ~ which is nice when our dog needs grooming every six weeks! We have recommended Pet Spa to several of our pet owning friends and recommend Pet Spa to YOU!

01/24/07

Pet Spa is the absolute best pet spa in Detroit!

by tmahakian

Pet Spa is a wonderful grooming facility. I have a Lhasa Apso that requires some special treatment and I always know that he is well taken care of when he visits the Pet Spa. Buster says thank you and so does his mom. I would recommend the Pet Spa to all pet owners, espcially those that want only the best for their pets. The spa is reasonable and the quality of care if superior. Thank you to everyone how works at the spa and keep up the good work.

• Pros: the service is excellent and they location is convenient

01/24/07

WONDERFUL ATMOSPHERE!!!

by hhokett

I love Pet Spa as much as my dogs do!! I am always promptly greeted and my dogs are treated like they are one of the family. I have a VERY active Cockapoo and they are always very patient and caring with him. He also gets a lot of matts in his coat and they always manage to make him look good. I also have a large Husky mix who is rather timid and unsure around most people, but he took to the staff right away and when I pick him he looks and feels SO nice. This is my first experience taking my pets to a groomer and I will NEVER go back to washing my dogs at home again! I never seemed to be able to get my dogs as clean and hair free as they do. It would take me a whole day to do what the staff at Pet Spa can do in a couple of hours and I don't have to clean up the mess! They are very thorough and always go the extra mile to make my dogs look and smell their best. Also, the rates are very reasonable compared to the other shops that I called around to. They are as affectionate with my dogs as I am which always puts me at ease when I drop them off to be groomed. Keep up the great work. I recommend you to everyone!

• Pros: service, price, quality
• Cons: none that come to mind

01/24/07

Friendly, clean, professional, reasonable, excellent groomers.

by chrislivonia

I highly recommend Pet Spa Grooming to anyone who requires excellent grooming, cleanliness, friendly atmosphere and reasonable rates.

My Vet (Salem Veterinary Services) has always asked who grooms my dogs as they are very impressed with the quality of their services.

• Pros: Great results. Friendly. Reasonable
• Cons: Non

01/24/07

The Best Groomers ever!!!!!

by jeepingjoe

Our Olde English Sheepdog loves the Pet spa!

Always looks fantastic when we pick her up!

Great people work there and they do excellant work.

Highly recommended!!!!!!

Billie Jean goes at least once a month and gets excited to be there.

Friendly ,Professional, and the best around!!!!!!!

• Pros: They always come through!!!!
• Cons: none

01/24/07

Best Pet Grooming

by dmoul

I have nothing but great things to say about Pet Spa Grooming. This is my first experience with having a dog that needs regular grooming. My dog is very shy and very timid around anyone but our family. I always feel very comfortable dropping her off because I know that she is treated very well while she is there. She always looks fantastic when I pick her up. Pet Spa Grooming is truly a very caring and professional establishment. I always recommend them to anyone who mentions they are looking for a Great Groomer.

01/24/07

Wonderful Pet Grooming Facility

by warmblood

I LOVE taking my dogs to Pet Spa. They enjoy going their and look amazing when I pick them up. My somewhat overactive German Shephard enjoys the people and experience of being groomed just as much as my laid-back Collie. The staff knows my dogs, their likes, their needs and ALWAYS makes sure they are well cared for. I also appreciate the fact that the owner will make every attempt to accommodate me, even when I wait till the last minute to call for an appointment.

Thanks Pet Spa!! My dogs have never looked better.

• Pros: flexible scheduling, staff
• Cons: wish they had a shop closer to my home