Essential Massage Therapy
Ferndale, MI 48220
Phone: (248) 547-5428
04/29/2008 Posted by QualityCare
I had been frequenting this spa for a couple of years, since it was near my house and the price was reasonable. I had recommended it to my friends and family and they too had started going there on a regular basis. However, I had an encounter with the owner/manager of the spa, Lisa Boyd. She was very rude and degrading on the telephone after a problem with a scheduled massage. She stated she did not care that we would take our business elsewhere. She did not care about her customer and or future customers. It is too bad with the Michigan economy that you would be treated so horribly. I will have massages and refer my friends to a different location, where the client matters.
Pros: Amy is a great massage therapist
Cons: The walls are too thin and the owner is extremely rude
Write a review and share your thoughts with others
