Charisma Salon
Livonia, MI 48152-3924
Phone: (734) 464-8686
03/28/2007 Posted by teacher641
I was given a gift cert. for a manicure and pedicure when my son was born. It took me almost a year to make the arrangments; I took a day off work, and hoped for a few hours of relaxation. What a joke! The appointment started 15 minutes late. (After I arrived 10 minutes early) She began the pedicure by telling me she was ill and shouldn't have come to work. After over an hour of trying to do the pedicure while ill,she had someone else finish. The pedicure was good, but I never got the manicure! I had been there for over two hours and never got to the manicure. The entire appointment was scheduled for two hours! When I checked out, I mentioned that I didn't get the manicure. (which they tried to charge me for) I was told it was a shame my tech was sick. THAT WAS IT! No effort to try to reschedule, and since the gift certificate was about to expire I didn't have time to take a second day off to reschedule the appoinment. I tossed the gift certificate in the trash! It was better than setting foot in that place every again!!!
Pros: parking, hours
Cons: hard to get appointments over the phone, appointment started late
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