Traffic Jam & Snug Restaurant

08/07/2008 Posted by andrewap

I've been a semi-regular at the Traffic Jam for about 3 years now and have only had good overall experiences. The atmosphere is cozy and relaxed and the wait staff has also been a pleasure. Sometimes the food takes a little while, but I have yet to be dissapointed by the taste. Their menu is unique and big enough to find something you'll like. I'll admit that it's nothing fancy, but the food is good, hearty, sticks to your ribs cookin' that's great after a hard day at work or for a lazy afternoon lunch.

Pros: service, parking, food, ambience

Cons: occasional waiting for food

05/02/2008 Posted by suzettamaria

I have tried hard to overlook to downhill slide in the food. Last Wed. was my last visit to TJ's. The potato soup was like something served in prison.Lox was hard and old, the "spread" was watered down sour cream that would not stick to crackers. I did enjoy the 2 strawberries on the plate. The stuffed potato was burned and embarrassingly small. But the biggest disappointment was the Carlotta. The small plate was mostly covered with ice cream with freezing cold sauce!!!! Trying to save money is losing you the most valuable asset you have, the customers. Sorry to see you go.

Pros: free parking

Cons: food

01/09/2008 Posted by sjdied

I went in a few weeks ago to have lunch. After being told my first two choices were unavailable, I waited 45 minutes for my third choice. It looked terrible. Poor presentation. When I brought it to my waitresses attention she hung her head. It seemed this wasn't the first time today she had this conversation. After apologizing multiple times she discounted my item. I wondered what she was apologizing for... did she make my food look like this? Did it take her 45 minutes to make it? I feel people should not critique the service so harshly. I would be lackadaisical as well if the food I ordered took that long and looked like that. If a restaurant doesn't take itself seriously, why would the wait staff?

07/04/2007 Posted by bethesdagirl

We've eaten at the Traffic Jam several times during the past three years. I *love* their vegetarian lasagna and bread pudding, plus their homemade breads are always good too. Prices are quite moderate and the interior is really fun. I admit that service is varied; sometimes friendly and sometimes aloof. There's a good-sized parking lot right across the street and I just heard that they've recently instituted outdoor seating for warm weather.

Pros: Delicious "comfort" food and a neat interior

Cons: Sometimes-lackadaisical service

06/18/2007 Posted by detroitleaning

I usually like this restaurant. Our last meal there and the correspondence with management after the meal make me question this place. My fiance really hates mushrooms. The waiter was certain they were not in the spinach lasagna. Once she starting eating her meal she found several large chunks of mushrooms. The waiter said they were not mushrooms but most likely burnt pasta. Without a doubt they were mushrooms. I ordered the $14 meatloaf. It came with peas and sweet potato fries. The entire plate was microwaved. It looked awful. I asked the waiter to swap the sides for some soup. He said sweet potato fries sometimes look like that. It was an expensive TV dinner! An email to the restaurant detailing the experience got a response. The management said the mushrooms were a new addition and they didn't inform the entire staff. She said the peas and meatloaf are ALWAYS microwaved. It was a rather weak response. She didn't seem at all considered with making sure our business returned. Eat here if you want an overpriced microwave meal! I hope this experience isn't an indication that Traffic Jam & Snug is going downhill.

Pros: In Detroit's Midtown

Cons: Microwaved meals, staff not educated on menu, poor customer service

04/04/2007 Posted by ar4513

I've eaten here three times in the past two months with business associates- I have not been impressed. Service? Depends on who you get. First time, our waitress was young and very nice. Second time we were put in a section with a waiter who obviously thought he was too good to wait tables. Third time we left, no one ever came to wait on us. Food? The food is mediocre. House salad was wilted, bread was a couple days old, entree items not worth the price (except if you order fish and chips, they are pretty good huge portion). A woman, who I would hate to believe is the owner is usually there helping seat customers and get out food- she lacks finesse when handling with customers. One of my associates complained to the waiter about service, I overheard on my way to the restroom him talking to her to sum it up she didn't want to deal with us. Needless to say, we no longer spend our money there. This place has great potential to be really wonderful... oh well.

01/11/2007 Posted by missreader

This restaurant has something for everyone - burgers, international fare, vegetarian options. If you can't find something to eat here, you're too picky! Prices are reasonable considering that all of the food is completely made from scratch. Great for a quick lunch or a casual dinner, in a large group or with a date, this is a great all-purpose restaurant that is completely one-of-a-kind and a Detroit landmark.

10/05/2006 Posted by lnr1028

Good vegetarian options. My meat eating husband likes it as well. They are constantly varying their huge list of specials, but their main menu has good eats as well.

Pros: Great selection of food

Cons: parking

06/14/2006 Posted by gczopp

In screech for something different then the usual bar food found around the ball park, we decided on stopping at JTs for dinner before taking in a Tigers game. The service was good and everyone seemed to enjoy there dinners. I settled on having the fish and chips which was very good. After having a couple 22oz brew beers with dinner, I was to full for desert.

Pros: Service

02/02/2005 Posted by nexus323

I used to be a TJ's fanatic... couldn't go more that a week without a visit. Now after more than half a dozen disappointments, I'll probably never go back. Somewhat acceptable vegetarian fare, $20 rubber steaks, decent desserts and awful service.

Pros: Dessert, Parking

Cons: Overpriced, Poor Quality, Poor Service