Swanson Funeral Home Incorporated
Detroit, MI 48207
Phone: (313) 923-1122
Ratings & Reviews Summary for Swanson Funeral Home Incorporated
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User Reviews for Swanson Funeral Home Incorporated
03/18/2008 Posted by VFFord1
My experience with Swanson Funeral Home on March 15, 2008 was horrible. The staff was not professional or sympathetic to my family in mourning. We were given a 9:30 timeslot. Our service only lasted about 25-30 minutes yet we were rushed and asked to leave quickly because they had another service coming after us. We were rushed and not able to use even an hour worth of time, which was the indicated time slot. After the service we were asked to line up and do the car processional line. Once we got to the cemetery we were not told that we weren't going to be able to see our loved one lowered into her burial plot. We were lead to a room where we were told was her final resting place and that Swanson was taking over. Our family was there all of five minutes fellowshiping with our family and friends when we were told we needed to say our goodbyes and leave the grounds quickly, again because, "We have another service coming." There was no compassion or professionalism at all. I would not recommend Swanson Funeral Home to anyone. With all the money a family pays for a funeral you would think that they would be glad to get the business and be a bit more friendlier and understanding.
Pros: My aunt looked beautiful
Cons: No compassion, sympathy or understanding
09/28/2005 Posted by msdonna511
Mr. Swanson recently handled funeral arrangements for my grandmother who passed on September 4, 2005. His caring and dedicated staff were very professional and courteous to my family during this trying time. We have doing business with the Swanson Funeral Homes, Inc. since 1977, and I would reccomend this funeral home to anyone who's lost a loved one and wants the very best in professional and courteous service. Mr. Swanson and his staff make sure that everyting is done in detail according to your wishes and need. They are with you all the way.........from the arranging of the funeral to after the funeral is over.....they will always keep in touch. That's why they are called "The House of Personal Service".....
Pros: Professional, Hard working staff
